2008 European User Conference
Sessions
Sessions
From new and exciting trends in corporate travel and expense management to real-world experiences and proven best practices, this year's conference offers something for everyone. The 2008 Concur European User Conference provides an exceptional opportunity for organisations to learn how to maximise Employee Spend Management capabilities.
Every attendee at this year's event will be able to:
- Learn how Concur's vision can help you increase efficiency
- Understand key trends in T&E management
- Take advantage of unique networking opportunities
- Share valuable best practices
- Extend the reach of Concur's services and drive adoption
- Spend time networking with clients from other organisations
2008 Concur European User Conference Tracks
General Sessions Track
| Session Number | Session Title | Session Description |
| G101 | Opening Session Part I: Taking the Next Step – Concur’s European Investment and Commitment | This session kicks off 2 days of a packed agenda with plenty of networking opportunities woven throughout. This session will highlight Concur’s key activities over the past year and how they benefit our clients across Europe. We will also highlight our recent European investment in resources and technology and provide an outline of our plans for additional future investment. Speaker: Rajeev Singh, Concur COO |
| Part II: Data is King – Taking the Next Step in Global Analytics |
In this key note session Tom DePasquale will reveal Concur’s latest efforts to deliver unmatched global travel and expense analytics. Come learn first hand how Concur is transforming the process your organisation will use to analyse, report upon and gain deeper insights into its travel and expense claim data—enabling you to “take the next step” to optimise your travel and expense claim programmes.
Speaker: Tom DePasquale, Concur Executive Vice President, Research & Development |
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| G102 | One Touch Business Travel - How Integrating the Travel and Expense Process Benefits Travel and Financial Managers | Since most business trips begin with travel being booked and end with expenses being reimbursed, combining the travel management and expense reimbursement processes makes logical sense. In this session, we’ll dive into the details – giving you insight into how your organisation can benefit from seamlessly uniting corporate travel booking and expense reimbursement into one single process using Concur Travel & Expense. Speaker: Chris Juneau, Concur EMEA Product Marketing Director |
| G103 | Fraud Prevention, Detection and Minimising Liability | According to the Association of Fraud Examiners, the best risk management plan is prevention – and the most effective deterrent to fraud is a “perception of detection”. Learn from your peers about the steps they have taken to prevent potential fraud from occurring, identifying it when it has occurred and what they did to follow-up. Experts from MasterCard will also provide insight into how to minimise the potential for liability as well. Speakers: Alan Hawkins - MasterCard, VP, Multinational Program Europe, MasterCard Worldwide Martin LeMay, Director, Administration Services – Dresdner Kleinwort Investment Bank Fergal O’Connor, ESSC Manger – Advanced Medical Optics Session Sponsored by MasterCard |
| G104 | Revolutionising the Air Travel Experience | With the introduction of the Dreamliner 787, Boeing is striving to fundamentally change how air travel will be experienced by all. Jeff Cacy will describe how that new experience will drive travellers (both Business and Leisure) to choose their flights based on aircraft type. Learn more about how Boeing’s approach to air travel through innovative new aircraft technology could potentially impact your corporations travel and expense management programmes. Keynote Speaker: Jeff Cacy, Global Director of Airline Marketing Services Commercial Aircraft, Boeing |
| G105 | Travel Industry Trends: A Panel of Industry Experts | The one constant in the travel industry is change. In this session, you'll hear from a panel of Travel Manager peers and industry experts who will provide their insight into the latest trends in travel and where they believe the industry is headed. Be sure to attend this session to understand how the latest trends in travel will impact your company and your travel programme. Speakers: Suzanne Fletcher, Concur Director of Travel/Industry Relations Serge Bacchus – UNISYS Klaus Goddard – BCD Travel Session Sponsored by BCD Travel |
| G106 | Best Practices for Automating Your Invoice Process | A manual or partially automated, paper-based invoice process creates serious, measurable inefficiencies throughout the AP lifecycle. Consider the amount of time it takes to prepare and code invoices, enter into the financial system, route for approval, file and retrieve invoices throughout their over seven-year lifecycle. Now throw in the time it takes to address vendor inquiries and deal with emergency cheque requests for seriously overdue vendor payments. It’s no mystery why this process has such an impact on AP productivity. Learn how you can leverage your Concur Expense investment to gain control, compliance and visibility of the processing and payment of your low-value invoices. Speaker: Katherine Sullivan, Concur Director, Expense Services |
Concur Expense Track
| Session Number | Session Title | Session Description |
| E301 | Road Map Update for Concur Expense | Peek into the future! In this session we will bring you up-to-date on the recent evolution of Concur Expense and what innovation is planned for delivery over the next year. Have questions? Great! A portion of session time is allocated to a “hosted microphone” format to enable your questions to be directed to the presenters. Speaker: Katherine Sullivan, Concur Director, Expense Services |
| E302 | Reaching Every Traveller Across Europe with Your Expense Claim Programme Strategy |
In this first of a two-part session, you’ll get an understanding of the key considerations regarding a pan-European roll-out, including: • Corporate credit card • Local taxes such as VAT, BTW, TVA • Travel Allowance • Car Mileage You will hear from your peers about how they dealt with these key areas during their successful multi-country deployments. Speakers: Ali Sadek, Global Travel and Expense Manager – Ericsson James Leffelman, Manager, International Expense Reporting & Systems– Abbott Laboratories |
| E303 | Corporate Card Deployments: Best Practices and Benefits | This session will dispel the myths and highlight the best practice and benefits from European corporate card deployments. Speakers: Malin Jepsen, Product Manager - Ikea Vince Eavis, Managing Director, Cards & Public Sector Cash Management – Sales, Citi Commercial Cards |
| E304 | Enhancing Analytics: Updates to Concur Analysis and Introducing Concur Intelligence | This session will highlight the new capabilities of Concur Analysis and Concur Intelligence, and provide insight for current clients who may have questions about how Concur Reporting (aka ReportNet) will be replaced. Speaker: Troy Thibodeau, Concur Vice President, Strategic Marketing |
| E305 | Concur Expense Hot Topics Round Table | Choose your starting Hot Topic Table, then join your peers and Concur experts in a friendly discussion or a hot debate! Get your questions answered, benchmark and share your experiences. Time is up when the whistle blows – then move to another Hot Topic Table! Topics include: • Taking the next step 1. Deploying to other countries 2. Moving to Concur Travel & Expense 3. Unification of travel and expense • Travel allowance • Corporate card adoption and rollout • Favourite audit rules and reports Moderator: Mark Stirling, Concur EMEA Service Director |
Concur Cliqbook Travel Track
| Session Number | Session Title | Session Description |
| T201 | Service Update Plan for Concur Cliqbook Travel | What’s on the horizon for Concur Cliqbook Travel? This interactive session features an advance preview of the near-term Concur Cliqbook Travel roadmap along with opportunities to provide your feedback to help shape the long-term direction of Concur Cliqbook Travel. Speaker: Fred Fredericks, Concur Travel Technology Director |
| T202 | Driving Concur Cliqbook Travel Adoption |
In this exciting session, you’ll hear from your fellow travel managers about how to further drive user adoption of Concur Cliqbook Travel. Don’t miss this panel discussion where your peers will share their strategies, experiences and advice on driving Concur Cliqbook Travel adoption. Speakers: Suzanne Fletcher, Concur Director of Travel/Industry Relations Sue Scriven, EMEA General Procurement – Dell Inc. |
| T203 | Best Practice Deployment of Self-Booking Tools Across Europe | This session will entirely focus on a case study of a Concur Cliqbook Travel client. They will share their own story on what worked as they deployed across Europe, along with recommendations that can help you be successful with your roll-out. Concur Speaker: Chris Juneau, Concur Director, EMEA Product Marketing Client Speaker: Serge Bacchus, UNISYS |
| T204 | What’s New and Other Things You Might Not Know About Concur Cliqbook Travel | This session is tailored specifically to bring travel managers, Concur Cliqbook Travel administrators, and users quickly up to speed on the latest functionality within Concur Cliqbook Travel. We will also provide you with tips and tricks for improving the Concur Cliqbook Travel experience for your users. Speaker: Lisa Gavronski, Concur Programme Manager |
| T205 | Open Forum: Concur Cliqbook Travel Clients | What’s a Concur User Conference without client feedback? This session is designed specifically for you. In this session, Concur gives you plenty of time to ask a panel of Concur Cliqbook Travel experts from all facets of our company (Strategy, Research and Development, Implementation, Client Services, Marketing, etc.) any questions you want to put on the table related to Concur Cliqbook Travel. Moderator: Fred Fredericks, Concur Travel Technology Director |