Small Business Client Success Stories
small business | medium business | large business
By implementing Concur's affordable, one-click, on-demand solution, organizations increase efficiency, free resources, and stay focused on running their business. Concur helps organizations enforce policies while delivering enhanced visibility into all aspects of employee spend. To learn more about how Concur is helping organizations cut costs by automating the travel and expense management process, view the following client success stories:
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Airbus North America
With over 500 employees spread across the U.S. the majority of which conduct extensive business travel it's critical that the Airbus North American operation provides business services to match the global needs of their traveling employees.
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Bombardier Transportation
"Concur is extremely easy because it’s just click. That’s all you got to do is click. Once you log on and you put your password in, it’s just click and point and anybody can click and point."
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Carl Zeiss Vision
"What I would say to someone that’s not using Concur would be, why and that they should use it because it’s a great tool for those companies that, their primary goal is cost saving. Efficiency, streamlining process, this is the system to use and it will capture all of those and it will only propel that company to use their resources for other areas."
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Combest
While Combest presents world-class technology tools to their customers the technology their own employees used was extremely outdated, specifically their travel and expense reporting solution.
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Intershop Communications
Concur's expense reporting service allowed Intershop to keep its valuable IT resources focused on its core business, rather than distracting the company with a T&E expense management infrastructure project.
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Nolet Spirits U.S.A.
"There is definitely value for our employees to go to an end to end system. The president of our company really does believe that a sales person’s job is to be out in the field selling our products. It’s not to be at home behind their desks and the more we can do to help them get that job done and make it easy...you can book your entire trip start to finish, get your restaurant reservations, make sure your car’s there to pick you up at the airport. It’s done and then it migrates into the expense report so really all they have to do is go in and validate the expenses and that’s going to save them time which means they’re going to be out in the field selling product and that’s what we need them to do."
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PPG
"We were able to eliminate, we had two processing centers; we combined that into one. We brought that down from about eight or maybe nine people processing paper expense reports to a team of four people and a supervisor; one of whom, one person spends full time on help desk, telephone help desk and we still use about one FTE to process the remaining paper. Everything else, 99 percent is processed by those other three people with their supervisor. In terms of dollars, not significant but in terms of manpower, quite significant."
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