Electrolux
"I think the main reason and the main benefit for us was for us to have one tool because Electrolux is a company that has grown through acquisition so we have a very scattered IT infrastructure; lots of different systems and so on and one of the big changes we did a couple years ago that we decided to move back office work, transaction work to one place so we built up transaction shared services in Poland. So just the fact to have one single process and one tool has been the main driver for us. "
"the main benefit I see is that we have one tool that we can use in this transaction shared service center which means we have less people that can administrate it and also that we have, we need less knowledge so that’s one of the main benefits but then we also have other benefits like the fact that we actually are able to consolidate it into one place and reduce the FTE’s in the back office working with this process. And of one the other things that we’re looking forward to, we haven’t really gotten there yet is to be able to get out all the information from the system to start driving harder negotiations with our vendors and so on."
"We get some feed back that cycle time for the traveler as well to get his or her reports done and then reimbursed has shortened and that is perceived as a positive thing. Obviously one of the savings on our side as well as on the back office is, actually, by having the traveler do a bit more of the work let’s say, we can really reduce the back office work and that’s fairly automated and so we have some hard savings there in terms of the reduced numbers of FTE’s our administration "