Concur Introduces New T&E Expense Management Features and Best Practice Capabilities To Help Clients Drive Down Costs

Latest update includes Google Maps integration, ancillary airline fee reports and best practices dashboards that help clients better manage travel and expenses

Redmond, Wash., April 20, 2010 – Concur (NASDAQ: CNQR), the world’s leading provider of on-demand Employee Spend Management services, today announced that it has released significant new updates, available exclusively to Concur® Travel & Expense clients, that improve the accuracy of expense reports and optimise the system configuration.

Already recognised as the market leader for travel and expense management solutions, Concur’s continuous innovation delivers monthly updates automatically at no additional charge to existing customers. Notable new Concur Travel & Expense features include:

-- Ancillary airline fee reporting – Concur now enables clients to capture and report on the growing volume of ancillary charges associated with basic flight needs such as checked baggage. In a corporate travel environment that currently offers no consistent standard to govern how these fees are documented, Concur’s services now provide new airline ancillary fee expense types, dashboards and reports to help organisations overcome the challenge of deciphering between, and reporting on, ancillary fees including baggage, upgrades, seats, airline clubs, and on-board expenses. Concur Travel & Expense automatically detects that a credit card charge is a fee and organisations can optionally ask travellers to clearly identify the type of ancillary airline fee directly within the expense report. Organisations also have the ability to define the audit rules that govern airline fees, so travellers always stay in compliance and within policy. New ancillary airline fee reports give clients complete visibility into fees versus fares, as well as the amount of spend within each category of fees helping them make more informed business decisions.

-- Google Maps™ integration for mileage expense management – Concur solutions are now integrated with Google Maps allowing users to enter mileage expenses leveraging the Google Maps interface. With Google Maps integration, users can select start and end points, and waypoints in between, for each mileage expense. These locations can be stored and easily accessed again using a Most Recently Used list. Additionally, commute distances can be subtracted from the mileage expense. New audit rules can identify when the mileage has been edited to exceed the calculated amount and whether the commute distance has been deducted. The Google Maps integration feature can be activated per car configuration.

-- Best Practices Dashboard – Concur’s new Best Practices Dashboard provides clients with a series of reports that rate, in graphical format, how their organisation has configured specific features/functions in the Concur Travel & Expense platform in order to help them more effectively implement, use, and configure the solution. The features/functions identified as part of the Dashboard represent “best practices” for optimising their particular Concur solution. The initial reports in the dashboard compare current client configurations to the best practices in categories of control & compliance and mobility.

“Our clients demand solutions that help them take more control over their travel spend, drive policy compliance and make their traveller’s lives easier,” said Rajeev Singh, president and COO of Concur. “Concur’s continuous innovation helps our clients respond to the changing dynamics of the industry and better manage T&E spend while still meeting the needs of their business travellers.”

Concur Travel & Expense is the only solution that seamlessly combines online travel booking with automated expense reporting. This powerful on-demand service automatically reconciles what was booked with what was actually spent, increasing control through the power of Smart Expenses™. Concur’s easy-to-use on-demand service helps organisations control spend – from the time travel is procured all the way through to payment and reporting – by driving compliance and enforcing travel policies.

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