Concur Technologies Seamlessly Delivers New Capabilities to More Than 1,000 of its Customers

Latest Enhancements to Concur Expense Service Pro Including Advanced Audit and Back-Office Capabilities; Customers Get New Features without Disruption or Upgrade Costs

REDMOND, Wash., March 23, 2004 - Concur Technologies, Inc. (NASDAQ: CNQR), the leading provider of Corporate Expense Management solutions, today demonstrated the business efficiency of its Concur Expense Service Pro solution by providing valuable new capabilities to more than 1,000 of its customers overnight, across the globe. The dynamic update further illustrates the perpetual return on investment that hosted services has had for small and medium sized companies intent on driving costs out of the expense management function.

By simultaneously upgrading its Concur Expense Service Pro customers, Concur is addressing demand for continuous innovation without business disruption. Among the many enhancements that are now part of the service, the update provides Concur's customers with greater flexibility for how they can leverage expense data. Customers can now analyze entertainment spending in terms of which individuals or organizations have been entertained, providing detailed visibility into the cost of a particular business relationship for the first time. In addition, the enhancement also provides the ability to define stricter controls for enforcing travel policies and detecting expense fraud. For example, a comprehensive new audit report conveniently shows expense reports that had exceptions to policy and their full approval chain. This report assists organizations in pinpointing potentially fraudulent activity or sustained weaknesses in policy enforcement. A number of back-office capabilities have also been added to streamline and customize the expense report process.

"This new release demonstrates one of the key advantages of Concur Expense Service Pro for customers," said Steve Singh, chairman and chief executive officer of Concur Technologies, Inc. "We are able to deliver innovative features that make expense processing easier and more efficient, without requiring each customer to undertake a costly software upgrade. By providing continuous innovation at no additional charge, we're able to deliver an immediate and perpetual return on our customers' investment."

Unlike the traditional software upgrade cycle, which typically requires several months and dedicated IT resources, updates to Concur Expense Service Pro are deployed seamlessly, at no additional cost. By introducing incremental updates, customers are also spared the expense of having to retrain their staff on a large collection of new features.

"With a network of more than 220 franchise offices nationally and a corporate workforce on the move every hour of every day, we cannot afford the hassles of managing another enterprise application and updating it on a constant basis," said Steve Burtchell, GIS Analyst, Accounts Receivable and Project Manager for Paul Davis Restoration. "By subscribing to Concur Expense Service Pro, there's no need to worry about configuring software upgrades or experiencing any down-time for integration. Not only does it allow us to accurately track and control our travel expenses, but it also enables us to focus more directly on our core business."

Concur is the standard for Corporate Expense Management services for organizations who want to reduce the cost of expense reporting and invoice management, improve business process controls and collect information for better decision-making. Concur Business Services include Concur Expense Service, Concur Imaging Service and Concur Voice Access Service. Concur Technologies markets Concur Expense Service through direct and indirect channels. Concur's reseller partners include ADP, Microsoft Business Solutions, and U.S. Bank who market co-branded versions of the service.

All company or product names are trademarks and/or registered trademarks of their respective owners.

ABOUT Concur Team

Concur is a leading cloud-based provider of integrated travel and expense management solutions. Our easy-to-use, Web-based and mobile solutions adapt to each employee’s preferences and scale to meet the needs of companies large and small. No matter what size the organization, we help control costs and save time. The Concur Connect platform allows an entire ecosystem of end users, customers, suppliers, and solution partners to access and extend the Concur T&E cloud, which delivers travel and expense solutions and services otherwise unavailable to them.

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Concur is a leading provider of integrated travel and expense management solutions. Founded in 1993 on the premise of helping drive costs out of businesses through innovation, Concur’s services are trusted by over 20,000 clients around the globe with around 30 million users. Learn more at

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