More recent stories from Lara Edwards
Product News
Do You Need an Expense Policy?
If you're concerned about keeping your company’s business travel expenses and overall expenses down, then the first thing to do is make sure that everyone is on the same page. An expense policy provides clarity on what can be spent and when, to...

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Thought Leadership
When the tax man visits: getting compliance right
A lot has changed in the UK regulatory landscape in the last ten years. For starters, the economic recession forced businesses across the country to drastically tighten their belts. Britain introduced what are thought to be the toughest...

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Industry News
What the Autumn Statement means for small to medium-sized businesses
After a controversial July budget speech, George Osbourne clearly set out to win friends and affirm the Conservative’s position as “guardians of economic security” in this week’s Autumn Statement. Stressing that the party is listening to public...

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Thought Leadership
5 Accounts Payable best practices your team should know about
A truly forward-thinking company never stops looking for new ways to improve how things are run – even if they’ve always done it a certain way. The accounts payable (AP) function should be no different. With tools and technology increasingly...

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product news
Business Travel is Evolving – How Can Finance Keep Up? (Part 2)

In our previous blog, Why Travel and Expenses Go Hand in Hand, we discussed the importance of bringing T&E processes and data together. An undertaking that is made increasingly more difficult owing to recent changes in business travel...

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Thought Leadership
5 Great reasons to move your expenses to the cloud
For many businesses, the process of managing employee expenses can put a massive drain on staff time, finance efficiency and company cash flow. Our research has shown that around 41% of UK companies still rely on manual, paper-based mechanisms to...

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Thought Leadership
Technology to Solve the T&E Challenge for Finance (Part 3)
In the final blog in this series, we’ll explore some of the innovations helping today’s businesses get visibility into T&E spend while meeting employee expectations. As EY report in a recent study, the CFO’s role has gone through a big...

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product news
How efficient is your business at processing invoices?

Did you know, the average company with under 1,000 employees processes around 128 invoices per month? Not only that, each invoice keeps roughly 12 employees tied up in a lengthy payment process.

Out-dated, paper-based methods of...

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Product News
Why Travel and Expenses Go Hand in Hand (Part One)
Corporate travel management and employee expenses. For many businesses these two functions (travel and expenses) are handled completely separately. Expenses are typically processed by the company’s finance or accounts team while travel managers or...

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Thought Leadership
What constitutes expenses fiddling and is it ever justified?
It’s been a long and stressful conference. You’ve been out of the office and away from the kids all week and even had to fly out on a Sunday morning. Plus you had work dos on every night. Surely you’re entitled to a couple of glasses of fine...

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Customer Spotlights
Q&A with Robert Gilhooly, Finance Shared Services Director at EDF Energy
Robert trained as a chartered accountant (CA) with KPMG and qualified in 1989. Since then, he’s held a variety of roles in Finance, Supply Chain, Project Management and Consulting for a number of firms. Like many, Robert went through a phase of...

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Thought Leadership
Expenses in the Cloud: giving you the visibility you need
The CFO or Finance Director is increasingly stepping up to be the “co-pilot” of the business. Indeed many go on to become CEO and take over the reins. No longer solely admin managers or number crunchers, they’re expected to step up and provide...

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Thought Leadership
Is cloud the magic elixir for small to medium-sized businesses?
Cloud computing or Software as a Service (SaaS) can be a daunting proposition for a small business finding its feet. You’re just setting up official processes and searching for the right (readily available) tools – surely emerging cloud technology...

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Customer Spotlights
Q&A with Benjamin Clarkson, Head of Financial Operations, Macmillan Cancer...
Ben has worked in the charity sector for Macmillan since 2012. Prior to that, he audited a range of public sector clients for the Audit Commission, having joined their graduate auditor programme. A career highlight was being asked to lead a pilot...

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Product News
Tackling invoice fraud: what to watch out for
In this day and age, it’s no surprise that invoice fraud is on the rise. Cyber criminals around the world are forever coming up with new and inventive ways to fiddle businesses out of their hard-earned cash. The Institute of Directors recently...

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Thought Leadership
AP automation: what does a best practice solution look like?
If you could reimagine the way your business manages its supplier invoices; completely start from scratch with no holds barred – what would your process look like? Would it involve endless piles of paper or take an army of people to process a...

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Thought Leadership
The Top 4 Hidden Costs behind a Manual Expense Process
So you’ve used and trusted spreadsheets for the longest time to manage critical finance tasks like company expenses. You’re not alone. The humble, yet powerful spreadsheet has long been considered the “Swiss Army knife” in the finance team’s...

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Product News
The All New Essential Guide to Expenses
You’ve thought about moving away from a heavily manual expenses process to a more streamlined, efficient system – but you don’t know what that would look like or where to even start. We hear from companies small and large on a regular basis who...

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Thought Leadership
Can you really improve expense compliance through mobile?
Picture this… Jess works in sales and has taken a high-profile prospect out for dinner at a swanky London eatery. She’s pulled out all the stops to impress, including Champagne and a four-course meal. Jess is not sure her business meeting was...

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Industry News
Let’s talk about Brexit, HMRC and changing regulations
It’s been one rollercoaster of a year. On the 23rd of June the people of the UK voted to leave the European Union with only a marginal majority – a union we’ve been part of for 43 years in some shape or form. In that time, the systems and...

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Thought Leadership
Finance Leader Webinar: Do you have time to spare?
Finance teams spend almost one day each week just on admin tasks. That’s according to the 500 UK finance leaders surveyed by Concur and market research specialist, Vanson Bourne. But as CEOs increasingly turn to finance for strategic direction,...

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Industry News
Is it time to fix your expense payment process?
At Concur, we spend a lot of time talking about how to fix a broken or highly manual expense process. Most of the time we focus on employees capturing and submitting claims or finance rekeying and processing them. And for good reason – this is...

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Thought Leadership
Finance waste a day a week on admin, new Concur research reveals
Finance leaders in the UK from companies of all sizes say their teams are spending nearly a day a week just on general admin tasks. This was one of the key findings to come out of new research with independent market specialist, Vanson Bourne. The...

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Customer Spotlights
Global Aerospace powers a mobile workforce with Concur
We recently caught up with Global Aerospace – leading insurers to the aviation industry – to find out how Concur has improved both its expense and AP process. In this short video, Debbie Buggs, Head of Agency Finance, explains how they were able...

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Thought Leadership
Finance leaders in SMBs have the least time for strategy
What could you accomplish in a week if you had an extra day to work with? I’m not talking about giving up your Saturday, which should be spent with friends and family. I mean if you took out all the day-to-day admin and tactical processes that...

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Customer Spotlights
Harrow School Case Study: Technology to fit culture
When Harrow School, a prestigious boarding school in London, was looking to ditch a cumbersome invoice process, they knew the solution would have to adapt to its unique culture. In this short video, Daniel Emkes, Director of Finance and Systems,...

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Customer Spotlights
Video Case Study: Brand-Rex achieves expense compliance across borders
Staying on top of expenses when you’re an international business can be challenging. Not only are your employees in different locations, the finance team needs to ensure a consistent policy is applied and that each region is compliant. Cable...

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Product News
Why should you bother with Accounts Payable automation?
Accounts Payable (AP) performs a critical function in businesses and can offer great value above and beyond the processing of invoices. But if your AP staff are spending time on slow, manual tasks, you might not be using your team’s talents and...

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Product News
How to unleash the hidden value in your accounts processing team
Businesses are run on data that powers decision making at the most senior levels of the organisation. Your Accounts Payable (AP) team has access to a vast amount of valuable information that can radically change the way you operate. Are you making...

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Product News
Is your Accounts Payable team moving with the times?
The shape of the average small to mid-sized business is changing fast – more staff are working remotely, whether that’s from a home office, client site or simply while travelling during the working day. A recent study by YouGov found that 54% of...

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Product News
What’s a bad expense process really costing you?
There is one rule of business that is the same the world over – to make money, you have to spend it. Regardless of how big or small your company is, there’s no getting away from expenses. We’re not talking about the rent on your office or wages....

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Thought Leadership
How long should an expense claim really take to process?
Here’s a startling fact: the average business takes about nine days to process an employee expense claim. Many take longer... weeks even. So, what's going wrong and is there a way to fix the problem? Who's feeling the pain? Slow expense processes...

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Thought Leadership
Six ways to cash in on your business expenses data
Business expenses aren't normally seen as a way to save money. In fact, quite the opposite. But look closely and you could be surprised by what you find – opportunities to claw back cash. Spot trends in your world of expenses Examine almost any...

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Thought Leadership
Top tips for taking control of employee spend
Cash flow – or more to the point, a lack of it – is understandably one of the single biggest killers of growing businesses in the UK. Around 80-90% of small businesses fail because of poor cash flow and so finance teams are being more heavily...

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Thought Leadership
The Spend Control Series: Tips for taming employee expenses
It’s a stark fact that almost 9 in 10 finance departments face challenges with their expenses process. The combination of paper receipts, spreadsheets – and sometimes memory – can make the process painful for everyone involved. But as we touched...

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Thought Leadership
Congratulations! You’re already a cloud company
Adopting new cloud-based technology can seem like a scary prospect for small to medium-sized businesses (SMBs). Isn’t it complex and won’t it require skilled IT professionals to help you get running? You’ve possibly heard how it can make life...

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Thought Leadership
Hey big spender! How to spot your invoice spendthrifts
Most organisations have one (or a few!) – a spendthrift. Whilst these folks can often be hailed as mavericks, they can be chaotic, appear to fly by the seat of their pants and do everything at the last-minute. That means the way they spend company...

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Thought Leadership
Hey big spender! How to spot extravagant employee expenses
In the first part of this series we looked at the reckless habits of a company spendthrift and how their tendency to do everything on the fly can derail your budgets. In this second part let’s look at how extravagant spending can create similar...

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Thought Leadership
The Spend Control Series: Tips for managing supplier invoices
Businesses are turning to their finance leaders more and more for insights that help shape decisions. Where to open the next office, where to cut back on spend, how to make cash flow go further, where next to invest... these are questions you’ll...

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Thought Leadership
Getting remote control when your workforce is on the go
Being in control of what your employees spend is critical for any business. But with changing working patterns and advances in technology, it’s more and more common for people to work outside the office. And when it comes to managing their spend,...

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Thought Leadership
8 tips to keep your company credit card under control
The perils of the pocket perk: Type the search term #companycreditcard into Twitter and it will reveal some interesting habits from employees entrusted with the company plastic. While many posts are just innocent fun and typically boastful jibes...

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Customer Spotlights
Devon Air Ambulance gives life to its invoice process
Devon Air Ambulance was burdened with a manual, paper-based invoice process, with growing volumes of work in an environment of increasing cyber fraud. The charity looked to overhaul its processes to deliver more value for its stakeholders and...

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Thought Leadership
Reporting for duty, sir
If you’ve had your fingers in your ears hoping the new duty to report on how well you pay suppliers would just go away quietly, now’s the time to get to grips with the new reporting requirements. The Reporting on Payment Practices and Performance...

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Thought Leadership
THIS is how to take the complexity out of T&E compliance
Put your hand up if you dread expenses. If you’re claiming, it can be impossible to remember what’s in policy – and what’s not. And if you manage expenses, that administrative burden can be multiplied by the amount of employees you have. It’s...

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Product News
Business travel is never duty free – even for SMBs
Consider this scenario… In a few months’ time your industry is having its annual two-day conference in London. You’re sending two employees. The first – Jason – is a member of Generation X. He plans to drive in early on the Monday from Oxford as...

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Thought Leadership
Sneaky tricks of the invoice fraudster to look out for
An invoice lands on your desk. Let’s say it’s for some printer cartridges. It’s a bit strange because it isn’t from the local printer company you usually work with, but you don’t really give it a thought. Perhaps the cartridges needed to be...

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Thought Leadership
Comply or fail! The 3 Cs of policy compliance you need to know
How wonderful would it be if you only had to tell someone something once? Sadly, real life isn’t like that and this is especially true when it comes to the company policies in your business. The truth is that you can’t simply write expense or...

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Thought Leadership
Travel, expenses and invoices – why bother connecting the dots?
[To skip the article and go straight to the spend research, click here.] Travel. Expenses. Invoices. Three areas of spend in your business – one finance team. And while your finance department may ultimately be responsible for overseeing spend in...

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Industry News
All risk and no reward makes finance a dull job
Tina was a well-respected sales director in a rapidly scaling business with around 400 staff. Her role involved plenty of travel, so no one gave a second thought to the considerable T&E claims she submitted every month. What nobody knew –...

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Thought Leadership
Why connected spend means BIG benefits for smaller businesses too
Consolidating spend across travel, expenses and invoices might sound like a complex process more suited to enterprises. But in fact, this surprisingly affordable and scalable approach can deliver big benefits for smaller businesses too… Our recent...

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Thought Leadership
The nitty gritty of Duty to Report
In finance circles, the words ‘Duty to Report’ are likely to be some of the most used in 2017 thanks to recent legislation on the reporting of payment practices and performance regulations, which came into force on 1 April this year. The...

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Industry News
When expenses seem expansive – the top 5 expense frauds you need to watch out...
It’s horrible to think an employee could be pulling the wool over your eyes by fiddling their expenses. It’s easy to assume it couldn’t happen to you. But all the signs point to the fact it does happen. One in five employees think it’s OK to...

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Product News
Don’t have a T&E policy? Create one in 3 minutes
Create an expense policy now We speak to many small businesses that say they need greater control over what their staff are claiming for on expenses but don’t know where to start. The answer is simple – a travel and expense (T&E) policy. A...

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Thought Leadership
Find out more about the Power of You
Technology isn’t powerful. It is you that is powerful. It’s you that reinvents processes, improves productivity and influences strategy in your business. It’s you who is at the heart of change. Technology simply provides the support to help you...

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Product News
Five top apps for SMBs in the Concur App Centre
Around 90% of UK businesses use at least one cloud service today. Even the smallest of startups can realise big benefits from cost-effective, easy-to-implement cloud tools. We’ve rounded up the most helpful apps in the Concur App Centre that SMBs...

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Product News
Why SMBs are combining their travel and expense processes
Travel and expense go hand in hand – 90% of business expenses are incurred on business trips. Yet all-too-often they’re handled separately. The office manager knows when members of the team are going on a business trip because they’re often...

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Industry News
The Concur Christmas checklist – tips to survive the festive holidays
Christmas is just around the corner and with the busiest expense week being upon us, we’ve put together a handy guide to keep you, your team and HMRC happy over the festive season. Here’s to finishing the year out strong – not to mention preparing...

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Industry News
A look back on 2017 – Concur UK highlights and the year that was
As the end of another year approaches, we’ve been taking stock and reflecting on everything that’s happened at Concur in the last 12 months. Here’s a round-up of the biggest stories of our year – read on to recap some of the top highlights of the...

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Thought Leadership
The Concur 2017 quiz
Whether you are in amongst the madness of the pre-Christmas chaos or in that quiet lull between Christmas and New Year - why not grab yourself a coffee, pinch one of the office festive sweets and take our quick quiz.  Once you’ve filled in all the...

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Thought Leadership
New Year’s resolutions for the finance department
I don’t want to panic you, but we’re already a few weeks into the new year, and while some may already be breaking their New Year’s Resolutions – others may be yet to make them! To help you with your work resolutions, we’ve been looking back over...

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Thought Leadership
Attention finance: Key dates for your diary
Now that we are in the full swing of January, I’ve marked a few dates for the diary to help you keep on top of the key events in the finance calendar. Put them in your diary now so that even when life gets in the way, you’ll still have a handy...

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Industry News
Finance… are you checking your T&E blind spots?
We learn about blind spots when we first start driving, but it’s easy to forget to check them. It isn’t just driving where blind spots crop up. A recent survey of UK finance leaders revealed that 81% have got blind spots when it comes to...

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Thought Leadership
A tale of two travellers (and why connected T&E just makes sense)
In our recent white paper, Connected Travel and Expense Management, we introduced Nathan, an employee at a typical SMB, and showed a travel scenario he might experience. Here’s what happened… Meet Nathan – a model employee harnessing what...

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Industry News
Join Us at the Business Travel Show for Latest Travel Trends
How is the world of business travel changing and what trends are you spotting? It’s that time of year when we get the chance to discuss all the pressing issues of the industry at the Business Travel Show. It’s being held this week, on 21 and 22...

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Thought Leadership
Top Tips for Keeping Business Travellers Safe
Last week at the Business Travel Show, one topic that came up again and again was the rising importance of adequate duty of care controls in business. Every time a member of staff travels for work, you have a legal duty of care to predict the...

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Industry News
What is Making Tax Digital (and what should you know)?
If 2017 was the year of duty to report on payment practices and 2018 will be the year of GDPR – 2019 is going to be the year of Making Tax Digital (or MTD as it’s becoming known), because the legislation comes into effect on 1 April 2019. If...

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Thought Leadership
Why You’re Never Too Small to Automate Travel and Expenses
Our research reveals that two of the biggest challenges SMBs say they face are improving employee productivity and improving cash flow and visibility. There are two good reasons to tackle these issues when it comes to travel and expense: The good...

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Product News
Find the Story in Your Expense, Travel and Invoice Data - VIDEO
Employee expenses, planned travel, supplier invoices - there are a lot of areas of spend for a business to track and manage. If you're in finance, it can be tricky to tie all these areas together so you can get the full picture into your outgoing...

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Thought Leadership
Thinking of Bringing Your Bookkeeping Back In-house?
Have you reached the stage where you’re thinking of bringing your bookkeeping function back in-house? Congratulations! For many small businesses, growing to such an extent where this is something you need to consider is an achievement to be proud...

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Thought Leadership
What is Cash flow and How Can You Improve It?
‘Cash flow is king’ is one of those business mantras that we all repeat but never stop to question. But have you ever wondered why it’s king? Shouldn’t profit be the ultimate end goal? Read on for the answers to the cash flow questions you’ve...

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Thought Leadership
Stress Awareness Month: How is Your Finance Team Coping?
How’s life? Ask most people this question and if they’re answering honestly you’ll get a roll of the eyes and the answer: “Busy!” Dashing around with a long To Do list and juggling competing demands is the reality of day-to-day life for most of...

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Thought Leadership
VAT 101: How much VAT should a small business pay?
If you’re a small business owner, “the VAT threshold” is a phrase you generally only hear spoken in ominous tones. It’s usually taken as a signal that your business is about to be burdened with additional paperwork and expense. But isn’t that...

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Thought Leadership
How Confident Are You About Your VAT Compliance?
Like walking through Customs knowing you’ve got nothing to declare, submitting VAT returns can cause a flutter of nerves. What if you’ve accidentally done something wrong? VAT is a complex area and feeling confident you are complying with the...

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Customer Spotlights
DRC Capital Sets Up For Growth with the SAP Concur Platform
DRC reduces 30-40% of time on expense and invoice processes while making travel seamless for its business partners. [Read case study] DRC Capital is a real estate investor and turned to SAP Concur to help solve a number of efficiency challenges...

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Thought Leadership
You’re Not Too Small to be a Victim of Cyber Fraud
We’re all aware that cybercrime exists and it’s a big problem. It’s so big, in fact, that the Office for National Statistics reports that cybercrime and fraud account for almost half of all national incidents of crimes. More than half of all fraud...

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Product News
Drive from SAP Concur: Making automatic mileage tracking a reality
The problem with expensing and tracking mileage is one that’s felt across an entire business. You want to reduce spend and increase compliance but you don’t want to increase anyone’s admin. Historically, it’s been possible to find tools that...

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Thought Leadership
Monthly Management Accounts and Why Every Business Needs Them
As a limited company, you’re required to submit a set of accounts to Companies House every year. each time you put them together, you take the valuable opportunity to review them and reflect on the year gone past. But given it’s such a valuable...

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Thought Leadership
What ROI Can an SMB Expect on Expense and Invoice Automation?
If you’re a decision maker looking at automating your expense or invoice processes, you probably want cold, hard evidence that it’s the best thing you could do for your business. Cold, hard evidence like the return on investment you’re likely to...

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Customer Spotlights
DAS Transforms Financial Processes with SAP Concur
“What are you waiting for? It will transform your finance processes.” This is what Laurence Harper, Finance Systems Analyst at DAS, told us when we asked him for the advice he would give to other businesses considering implementing SAP Concur....

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Thought Leadership
Why Some Financial Decision Makers Are Sceptical of Switching to Automation –...
When business is running smoothly, the choice to automate your expense, travel, and invoice management isn’t always black and white. Companies that have a manual process in place may find it more burdensome to introduce a new process. AMI Partners...

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Thought Leadership
A Cheat Sheet for Choosing a Travel and Expense Solution
The benefits of moving your travel and expenses (T&E) to the cloud are well-documented: you get simple-to-use tools that give you greater efficiency, better visibility and better control of your costs. It’s hardly surprising that for many...

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Thought Leadership
The Four Most Difficult Challenges Small and Medium-Sized Businesses Face...
It goes without saying: running a small business isn’t easy. The financial decision makers at small and medium-sized businesses know this the most intimately, because they are often the individuals held responsible for the success or failure of...

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Thought Leadership
The Business Insights Your Expense, Travel and Invoice Data Can Reveal
Accountex is the UK's number one exhibition for accountancy and finance leaders. This year, over 7,000 professionals attended looking for advice on how to tackle their biggest business challenges. Of course, visitors to the SAP Concur stand were...

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Thought Leadership
Top Trends Driving the Need for Better Spend Management
As the expense, travel, and invoice management landscape changes, small and medium-sized businesses (SMBs) are put in the position of having to keep up with the times or fall behind. Businesses struggling to grow and compete eventually find that...

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Product News
Try Our Expense ROI Calculator: How Much Could You Save?
Before investing in any solution or project, you want to know what the return on investment is likely to be and that it’s worth your time and money. You wouldn’t be an astute finance leader if you didn’t. Calculate your return on investmentUse...

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Thought Leadership
There’s a Hole in My Data! The Finance Gaps that Automation Can Plug
Spreadsheets and paper processes are the cornerstones of many financial processes. I’m sure you have a few in your business. And for good reason. They give you an audit trail of sorts – documented evidence for every penny of spend. But it also...

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Thought Leadership
The future FD: What you need to know
Blockchain, machine learning, data visualisation – what does the future look like for a rising Financial Director? Liverpool, 2025. Jane, the finance director of a fast-growing SMB bio-pharma company, is commuting to her office in her self-driving...

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Thought Leadership
Small Business Growth: Key Mistakes to Avoid
Your small business is successful – so successful, in fact, you’re starting to think about growing it. So how do you grow a business? The first step to growth is to plan for it. Because whether you’re baking a cake or growing a business, the...

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Thought Leadership
Setting Up Your Own Business? Here’s a Helping Hand to Get Started
Starting your own business is an incredibly exciting time. You’re going to be fulfilling a lifetime’s dream and doing something you’re passionate about. But in all the excitement it’s easy to forget there is a lot of important admin that needs to...

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Thought Leadership
Could Your Business Be Claiming More Tax Relief?
Running a business, whether you're a small business owner or in charge of a large scale enterprise corporation is all about watching every penny and making sure you’re spending wisely. But does your business benefit from all the opportunities for...

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Product News
Business on the Go: Making Mobile Expenses and Invoices a Reality
Have you ever arrived at a meeting 15 minutes early and wanted to use that valuable time to do some much-needed admin? You could be paying supplier invoices, submitting or approving expenses, booking or signing off travel bookings…all the little...

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Thought Leadership
How to Stop Special Projects Breaking the Budget and Impacting Cashflow
It’s a situation familiar to every small business owner – the nightmare project that’s spiralled out of control and sucked everything into its orbit. In many cases, it started out sounding like a simple, easy-to-deliver project and ended with you...

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Product News
Making Travel and Expense Compliance Simple
Travel and expense claims can be a constant source of irritation for finance teams and travelling employees. The combination of paper forms, and a bundle of tatty receipts is far from appealing. And then compiling, submitting and processing claims...

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Product News
Is it Possible to Simplify Supplier Invoice Management for Employees and...
Our latest eBook explores how invoice management automation achieves something traditionally considered impossible. It frees up time for you and your team so you can provide the strategic insights the business needs. And it does this without...

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Customer Spotlights
RED Sees the Benefits of Embracing the Complete SAP Concur Platform
RED is the largest global staffing agency entirely focused on the SAP ecosystem and has seven offices worldwide. When Luke Braham, Head of Technology Operations at RED, first approached SAP Concur in 2016, he was looking for an automated expense...

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Customer Spotlights
Five AP Automation Myths Busted
Maybe you’ve dreamt about the benefits of automating your accounts payable process. The dream is certainly appealing. No more lost invoices, no more delayed or incorrect approvals, no more concerns over duplicated or fraudulent invoices, no more...

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Thought Leadership
"Going Green" is Not Just for Big Business
There has been plenty in the news recently about the problem with plastic in our society. Thanks to some alarming scenes in Blue Planet II, it seems we’re all waking up to the damage its doing. As a consequence, the focus on how we can minimise...

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Product News
How to Free Up Your Time So You Can Focus on the Important Things
How much of your day do you spend doing financial admin? Entering data, chasing invoices, remedying incorrect expenses, tracking down missing paperwork and all the other things you need to do to. Every task is essential but it’s also...

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Product News
AP Automation: Fact or Fiction? Busting 5 Common Myths
Perhaps you have a “good enough” supplier invoice process. Invoice data is captured on spreadsheets and inputted into your ERP (eventually). But could the process be more streamlined than it is today? Perhaps you suspect it could, but for a number...

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Product News
Machine Learning: Let’s Welcome the Robots
Put your hand up if you like doing data entry. Thought not. Yet like finance teams up and down the country, data entry takes up a significant proportion of your time. Not only is manual data entry no one’s favourite task, it poses problems for the...

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Customer Spotlights
What Would You Do Differently if You Were Starting Your Business Again?
It’s the million pound question. Your business is thriving and growing and you have a lot to be proud about. But you’ve also learned a lot along the way. If you were starting your business again today, what would you do differently this time? It’s...

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Product News
Trading Places: Win Wins for Both Finance and Employees
We speak to lots of finance leaders in small and medium-sized businesses across the UK. They tell us that expense processes are inevitably cumbersome and create a lot of work for someone in the business. It’s a concern we address in our latest...

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Thought Leadership
Ready, Steady, Grow!
What is your business’s approach to growth? Are you taking it steady and growing it organically? Or do you have ambitious plans about where you want to go? Your answer is likely to be a reflection of two factors. The first is where you are on the...

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Product News
How to Capture Mileage Accurately to Claim on Expenses
Considering mileage is one of the largest categories of employee spend in most UK businesses, you would think it would be easier to capture. On the face of it, it’s not always clear what the problem is. What can be so hard? Just make a note of...

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Industry News
‘Connect and Accelerate’ Client Events Celebrate SMBs
In the last few weeks, over 140 SAP Concur customers from small and medium-sized businesses (SMBs) attended our Connect and Accelerate events in London and Manchester. The purpose of Connect and Accelerate is to enable finance leaders at SMBs to...

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Thought Leadership
Bad Habits That Hold You Back as Your Business Grows
It is generally accepted that if you’re serious about growing your business, you’re more likely to succeed if you have clearly defined goals and a plan in place to achieve them. But it is also important to look at any barriers to growth,...

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Thought Leadership
Scaling on Up: Are Your Systems Ready to Grow?
Think for a moment about the systems you have in place and the processes you use in your team. How many of them were strategically implemented with an eye on the short, medium and long term? And how many of them were invented as a quick fix at the...

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Industry News
What Are Deductible Expenses?
Just like every profession, the accounting profession uses jargon that is unfamiliar to the uninitiated. Unfortunately, the jargon is sometimes unfamiliar to the initiated too. This is especially true when you’re in a small business. You may be...

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Industry News
Have You Heard of Continuous Accounting?
Little and often. It’s an approach that’s recommended for self-improvement activities such as exercise and learning. It’s also recommended for keeping on top of chores such as gardening and housework. You can apply it at work too – for example,...

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Thought Leadership
96% of UK Businesses Positive About Growth Despite Brexit
Where is your business on the path to growth? How can you and your team help take your business to the next level? What could you do differently to mitigate risk, become more strategic and prepare for the future? These are some of the questions we...

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Industry News
The Unexpected Advice About Implementing SAP Concur
We recently hosted a webinar with three finance professionals running SAP Concur in small businesses in the US. The panelists shared their stories to help fellow small businesses learn from their successes and avoid their pitfalls, with some...

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Product News
How to Finetune Your Expense Approval Process
Signing off expenses can be a problematic chore. On the one hand, it’s essentially admin. It’s very easy to simply approve an expense claim without a second glance. In fact, research suggests that less than 1% of employee expense claims are ever...

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Thought Leadership
What Are Your Barriers to Business Growth?
In my last blog I looked at how change and uncertainty is a constant theme in business. With the big change in the form of Brexit on the horizon, we asked market research specialist Vanson Bourne to survey 500 UK finance leaders to explore growth...

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Thought Leadership
Beat The Cashflow Crisis This Christmas
When you come back to work after your annual summer holiday, you know you’ll be overwhelmed with catching up. The sense of relaxation will probably only last until lunchtime. The good thing about coming back to work after your Christmas holiday is...

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Thought Leadership
The Big Fat SAP Concur Christmas Quiz
It’s that time of year again. Christmas chaos is taking over and we seem to be living life in fast forward. If you need a quiet few minutes to regroup your thoughts, our Christmas Quiz might be the perfect accompaniment. So sit down with a mince...

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Thought Leadership
Is Your AP Process Fully Automated? Consider These 4 Telling Scenarios
What seems like automation often isn’t. Accounts payable leaders may feel like their supplier invoice solution is automated, but in reality, it’s frequently full of faxes, scanned images, and other stuff that clogs the process. To help you get a...

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Thought Leadership
How to Ensure a New Finance Solution is Welcomed with Delight - Not Despair
What’s the usual reaction in your business to the announcement about a new system being rolled out? Excitement about the difference it will make to your efficiency and productivity? Or a sigh as everyone thinks: “Oh great, another system to get to...

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Thought Leadership
How to Plug Skills Shortages in Your Finance Department
UK finance departments are facing a problem. Many don't have enough of the right staff in place. Six in ten chief financial officers (CFOs) at UK companies said that they expected to have skills shortages, according to research published in August...

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Thought Leadership
The Critical Role of Finance in Business Growth
The input of the finance team is a critical part of business growth. In a recent survey of 500 finance leaders we commissioned, 91% said the finance team play a vital role in helping achieve the business’s growth objectives and 79% said their...

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Thought Leadership
Highlights from 2018 and What’s in Store for 2019
As we come to the end of 2018 let’s take a moment to look back at some of the big events that happened in the world of finance and at SAP Concur too. Let’s also look ahead at some of the big changes we’ll be thinking about in 2019. The Finance...

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Thought Leadership
New Year Resolutions for the Finance Team
When we think New Year Resolutions we think changes in our personal lives. According to research, the most popular resolutions include to exercise more frequently, learn a new skill or see loved ones more often. But what about at work? Have you...

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Thought Leadership
The Three Top Barriers to Business Growth (And How Finance Can Overcome Them)
Recent research reveals that 96% of UK businesses expect to grow by 2020. That’s a very promising outlook in light of the upcoming Brexit. In our latest eBook, we offer a blueprint for every finance team that wants to put their business in the...

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Thought Leadership
How to Improve Cashflow: Top Tips for Finance
Cash flow is the lifeblood of any business and when faced with uncertainty, it's essential to keep a tight handle on it. When it comes to your finance processes, if you're reliant on manual, paper-based steps, all the information you need is...

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Thought Leadership
FOMO: Are you always on?
For busy employees, being able to submit an expense claim on-the-go is a powerful advantage. There’s no need to waste valuable time sifting through piles of old receipts, trying to remember the details of a business trip that took place weeks ago...

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Product News
Do You Have a Supplier Invoice Policy in Place?
A Supplier Invoice Policy is one of those documents that every business should have. If you don’t have one yet, we have two tools to help. The first is our Supplier Invoice Policy template. The second is our Invoice Policy Builder. They’re based...

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Thought Leadership
Finance Automation and the Four Personality Types
Understanding what makes the people in your business tick is vital if you want a happy, productive, motivated team. This is especially true when you’re introducing change. It makes sense to understand how the change will benefit the different...

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Thought Leadership
Innovation X: True Innovation Means Improving Lives
Working in technology, it can often be tricky to answer the question: “What does this actually mean for me?” A new API, a redesigned UI, a connection that wasn’t there before. What does this actually mean in the bigger scheme of things and why...

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Thought Leadership
How Do You Manage Risk and Compliance When it Comes to Employee Spend in Your...
Managing risk and ensuring compliance is a vital part of every finance manager’s role. Yet in the average small to medium-sized business, it’s often one of those areas that gets squeezed because of a lack of time and money. In the next couple of...

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Thought Leadership
Have You Got All the Risks in Your Business Covered?
When we think about risk as finance managers, it’s very easy to focus on the risks that fall into our remit. Failing to comply with legislation. Breaching travel and expense policy. Falling victim to fraud. But businesses face other risks too. And...

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Industry News
Making Tax Digital – Don’t Be Fooled
Meet Frank. He’s the owner of a printing shop in the Midlands. He studied basic accountancy and so he’s always done his own accounts. Over the years, he’s developed a series of Excel spreadsheets that do everything he needs them to do. Profit and...

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Thought Leadership
How to Create a Risk Management Plan and Why You Need One
In the last two blogs we’ve been looking at compliance and risk issues in growing businesses and how to manage it. In this last blog I’ll show you a three-step process for creating a risk management plan in your business. Cracking the Code on...

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Thought Leadership
Looking to Hire a Compliance Officer... What Should You Look For?
Compliance is a constant consideration in the world of a finance professional. But it’s certainly top-of-mind when it comes time for an audit. What will the taxman be looking for when they audit your business? Are you doing everything you should...

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Thought Leadership
How Much Should Your Business Spend on Travel Expenses?
Here’s a question with a surprising answer. Which is the most expensive city to travel to on business? It’s Caracas, the capital city of Venezuela!1 It may be that travel for your business is more likely to involve Cardiff or Carlisle than...

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Thought Leadership
How Your Business Can Prepare for Brexit, Whatever the Outcome
The news is full of big companies discussing preparing for Brexit. But what about the 99% of businesses in the UK that are small and medium-sized? What preparations should they be making? If you trade with any EU countries or travel to the EU on...

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Product News
The Key Factors in Achieving a Compliant, Efficient Month End
Does your month end start long before the last working day of the month and typically spill into the start of the next? Is it a stressful, inefficient exercise that doesn’t really deliver as much value as you’d like it to? If you use a paper-based...

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Thought Leadership
Showcasing Intelligent Enterprises at Fusion EMEA in London
On 18 and 19 June 2019, we’ll be welcoming hundreds of people to Fusion EMEA at the Royal Lancaster in London. It’s where the community of current SAP Concur customers, those interested in SAP Concur, partners and experts come together to learn,...

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Thought Leadership
Insights into Navigating Economic Uncertainty at Fusion EMEA
In a perfect business world, we would always know what was coming next. Change would come in an orderly, sensible, clearly-signposted fashion. We’d always know where the economy is heading so we could plan accordingly. But we don’t live in a...

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Thought Leadership
PODCAST: From Accountant to CFO and Beyond - Practical Advice on Climbing the...
This recording is part of a three-part podcast series with AccountingWEB and SAP Concur, where we look at a range of issues facing the modern finance leader: from the challenges of career progression to the world of artificial intelligence. You...

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Customer Spotlights
Meet the UK Winner of the 2019 SAP Concur Innovation Awards - RED
The SAP Concur Innovation Awards are an opportunity for us to highlight industry-leading stories of innovation in travel and expense. We recently announced the five winners of the 2019 awards. In a global field of winners, the one UK company was...

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Thought Leadership
A Focus on Reporting Insights and Intelligence to Power Your Business at...
When we talk about SAP Concur solutions, one of the benefits we highlight is around insight and intelligence. SAP Concur gives you the ability to deliver reports and analysis that add value to your business and enable strategic decision-making....

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Thought Leadership
I’ll Scratch Your Back? Why You Need to be Careful When Buying Gifts on Expenses
A bottle of wine arrives in the post to say thank you for all the work you’ve done on a project. A box of chocolates arrives from someone you referred work to. They’re nice surprises that brighten up your day. But where does the line between...

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Thought Leadership
From Flying Taxis to AI apps: Tech Trends that Show the Future of Business...
The world of business travel innovation is developing fast. We take a look at some of the most impressive developments We often think of technology as something that runs counter to real life, face-to-face interaction. But when it comes to the...

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Thought Leadership
PODCAST: A Machine Did My Expenses! How AI and Automation is Changing Finance...
This recording is part of a three-part podcast series with AccountingWEB and SAP Concur, where we look at a range of issues facing the modern finance leader: from the challenges of career progression to the world of artificial intelligence. You...

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Product News
Tips to Streamline Your End-to-End AP Invoice Process (with Free Guide)
According to recent research, 96% of businesses are planning to grow, so the chances are you’re one of them. The chances are also high that you’re struggling to find the time to focus on the necessary strategy and planning – typically, 60% of...

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Product News
Is Your AP Process Holding Your Business Back?
The chances are, your business is planning for growth. You aren’t alone. Research shows 96% of businesses are planning to grow and expect to hit their peak in the next two years. As part of your preparations, you’re probably looking at your...

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Thought Leadership
PODCAST: Where Technology and Culture Meet - That's the Best Approach to...
This recording is part of a three-part podcast series with AccountingWEB and SAP Concur, where we look at a range of issues facing the modern finance leader: from the challenges of career progression to the world of artificial intelligence. You...

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Product News
The Secret to Successful Business Growth
If your business is about to scale up, you might be interested in the results of a recent survey we conducted with Oxford Economics. We spoke to 150 decision-makers at small and medium sized businesses (SMBs) around the world that had launched a...

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Industry News
Compliance and GDPR: What Comes Next and What Businesses Need to Know
The GDPR (General Data Protection Regulation) came into force just over a year ago. At the time, there was a huge furore, but for many small businesses once the boxes had been ticked and the deadline passed, everything calmed down and compliance...

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Product News
Do You Really Know How Much it Costs to Manage Your Company Spend Manually?
Managing company spend is a hot topic today – especially among small and medium-sized businesses (SMBs) – because cash flow is key to driving profitable growth. But are you optimising how you manage it? In the age of Big Data, digital...

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Product News
Is Your Invoice and Expense Data Like Looking for a Needle in a Haystack?
For many businesses, the management accounts that come out of the month-end process are the main reports to get pulled. But then someone asks you for a piece of data or a figure that isn’t in the management accounts. You can see why the...

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Thought Leadership
Going Above and Beyond Compliance: The Business Value of Diversity and Inclusion
Making sure your business offers equal opportunities across age, disability, race, religion, gender and sexual orientation among others is a legal requirement, not to mention a moral one. And to make sure you’re compliant with legislation and...

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Product News
Simplify Expenses Through Automation and Drive Adoption
Automated, mobile-first T&E processes have the potential to transform expense processing by cutting costs, increasing compliance, reducing fraud, and more. The right tools offer integration, mobility, and intelligence, which give employees the...

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Product News
How to Position Your Finance Team as the Knowledge Powerhouse of the Business
Recently, we looked at how a paper-based process makes finding any data over and above the standard stuff like looking for a needle in a haystack. In many cases, the information people are asking for isn’t unreasonable. It would help them to do...

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Thought Leadership
What’s Holding Your Business Back from Automating Travel, Expense, and...
Manual and spreadsheet-driven processes are costly and inefficient at any scale, not just for big businesses. In fact, given the resource constraints of small to medium-sized businesses (SMBs), it’s likely that the inherent inefficiencies of...

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Thought Leadership
Tips to Boost Your Finance Team’s Morale
Imagine for a moment you’re recruiting for a new Finance Manager. What are the personal attributes you’d be looking for? They’d probably include some of the following: Now imagine you recruit someone awesome and they arrive for their first day....

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Product News
Concur Invoice Demo: Discover How to Automate Invoices
Supplier invoices are a critical part of your business and they’re a strong indicator of financial health and cash flow. That’s why it’s necessary to have an invoice management solution that you trust and that makes the job of your accounts...

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Product News
Concur Expense Demo: Take a Self-Guided Tour
You asked – and we listened. One of the top requests we get from people interested in our solutions is the ability to try them out quickly and easily. We completely understand the desire to try something before you commit to it. That’s why we’ve...

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Thought Leadership
Can (And Should) Employees Expense Alcohol?
When we think of conducting business with customers, most of us wouldn’t think twice about complementing our meal with a nice glass or two of wine (insert tipple of choice here). It’s a long-standing practice, but we are noticing a decline in...

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Product News
Finding the Right Solution to Automate Accounts Payable: A Buyer’s Guide
How many suppliers does your accounts payable (AP) department pay? Have you checked recently how many payments your AP department has written in the past year? Have you ever totaled up how much time and effort goes into this lower-value process...

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Product News
Tackling Expense Chaos – An Expense Automation Buyer’s Guide
As your business grows, you’ll have more employees spending more on everything from travel, supplies, and marketing services to computers and department-focused cloud software. This means more spending decisions will be in the hands of employees –...

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Product News
What's Your Paper-Based Expense Process Really Costing You?
It’s easy to think the paper-based processes you have at the moment might be a little time-consuming and frustrating, but aren’t actually doing any harm. But this isn’t true. In fact, your paper-based processes are probably costing you more than...

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Product News
7 Ways to See SAP Concur in Action
If you’d like to find out more about how SAP Concur works and see the solutions in action, we have a number of options for you to try. Whether you’ve got one minute to watch a quick video, or 45 minutes to attend a webinar – there’s something for...

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Product News
Frequently Asked Questions About Managing Travel & Expense and Supplier Invoices
As a finance professional, you probably feel you’re expected to know everything about finance. But if you’re like most people, you’re not as sure about some things as you’d like others to think. Sometimes, it’s the basic stuff. What can you claim...

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Thought Leadership
Selling Finance Automation to Your C-Suite
As the department that holds the purse strings, you’re used to hearing other members of the C-suite pitching their spending plans to you. But what happens when the boot is on the other foot? Because when it comes to invoice and expense automation,...

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Thought Leadership
Making a Business Case for Automation
When you read about the difference automation makes, it’s hard not to be persuaded by the arguments. It’s frustrating not to have the visibility, the control or the agility you want to have. And your team are no doubt fed up with shuffling paper...

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Product News
What Is a Manual Invoice Process Really Costing You?
Change is hard. It’s easy to think your paper-based invoice process isn’t actually doing any harm, even though you know it’s cumbersome and time-consuming. But putting off AP invoice automation for another day is a mistake. Because the truth is...

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Product News
How to Make Business Travel Easier with Expenses on the Go
Going on a business trip to Paris sounds glamorous and exciting. But as anyone who’s ever travelled for business knows, the reality is very different. With so many administration tasks that need to be completed accurately and within a certain time...

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Thought Leadership
Why It Is Easier to Retain Finance Staff than Recruit Them
There’s a Richard Branson quote that’s passed into common use in management circles: “Train people well enough so they can leave, treat them well enough so they don't want to.” When it comes to finance teams, it seems this advice has never been...

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Thought Leadership
Attention Finance – Key Dates for Your 2020 Diary
In recent years, we’ve had Duty to Report on Payment Practices legislation and GDPR come into effect. Now Britain has officially left the European Union, what should we bear in mind and what other dates are key to note? Key Dates for the Finance...

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Industry News
IDC MarketScape names SAP Concur a Leader in T&E software solutions
The latest IDC MarketScape assessment of global SaaS and cloud-enabled travel and expense software solutions, named SAP Concur a Leader. As well as assessing the solutions available, it also offers market insight and advice for buyers. The IDC...

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Thought Leadership
The Everyday Tasks That Hinder Employee Productivity and Business Performance...
Are your finance processes creating stress and frustration for your employees – and wasting their time when it should be directed towards serving customers and growing your business? Think about the processes just about every employee needs to...

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Product News
Employee Experience is the New Customer Experience
Business’ priorities have shifted – your competitors are no longer focused solely on the customer experience. Instead, they’re creating exceptional employee experiences that keep the workforce engaged, productive, and profitable. And you can use...

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Thought Leadership
How Creating Exceptional Employee Experiences Enables Exceptional Business...
We all know that keeping customers happy and satisfied is good for business. But did you know that one of the best ways to achieve this outcome is to keep your employees happy with their day-to-day work experience? Research shows that when it...

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Thought Leadership
Invest in Employee Experience to Grow Your Bottom Line
Employee experience is a hot topic today – and for good reason. It encompasses all employer-employee touch points, from recruitment to retirement, as well as all the places, processes, and tools that allow employees to do their best work, whether...

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Industry News
Key Points for Small and Medium-Sized Businesses from the 'Budget 2020' Speech
This week, Chancellor Rishi Sunak delivered his first budget. In this post, we’ll recap the key points for small and medium-sized businesses. Measures to Reduce the Impact of Coronavirus The chancellor announced several measures to help businesses...

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Product News
AMI Webinar: How Intelligent Finance Enhances the Employee Experience
What do your employees need to do a good job? Today, businesses are focusing more on giving their employees what they need to succeed. In turn, those employees are providing their organisations with greater productivity, boosted revenue, and lower...

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Customer Spotlights
How A Telecommunications Company Has Streamlined its Travel Booking
As a rapidly growing business, telecommunications company Sabio was keen to maximise efficiency and streamline its corporate travel systems. Different parts of the business were using different systems, which made getting a complete picture of...

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Product News
What’s the Tipping Point for Your Business When It Comes to Automation?
Time is always at a premium for the finance team. You’re always dashing from one thing to the next. There’s never enough time to take a proper step back to look at what’s happening, what’s working well and what isn’t. In practice, what this means...

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Thought Leadership
How to Submit an Expense Claim (Advice for First Timers)
Submitting an expense claim can be very straightforward – but only when you know how and when your processes are simple. Many employees will never have needed to submit an expense claim before now. This might be because they have always been...

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Thought Leadership
What are the More Unusual Expense Types Employees are Claiming while “WFH”?
In normal times, your employees’ expense claims were straightforward: travel and subsistence. Perhaps the occasional claim for sandwiches from the supermarket when organising catering for a working lunch. Of course, these are far from normal...

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Industry News
Government Support for SMBs in the Coronavirus Pandemic
To help UK businesses through the Coronavirus pandemic, the Government has put together a range of support measures. Read on to find out what support is available for small and medium-sized business like yours. Paying Employees’ Wages

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Thought Leadership
Data Security Considerations When Employees are Working from Home
Working from home is raising lots of challenges. One of these is data security and right now, many businesses are experiencing a surge in security threats as fraudsters look to capitalise on the COVID-19 situation. In the office, you have...

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Product News
Has Digital Transformation Shot Up the Agenda in Your Business?
This time last year, digital transformation of your finance systems may not have been the number one priority for your team. You may have recognised that your expense process was a tad time-consuming and admin-heavy. And you might have identified...

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