Naomi Hamlin
Naomi Hamlin is a content marketing professional at SAP Concur, the world’s leading provider of integrated travel, expense and invoice management solutions. Previously Naomi has worked as a senior marketeer in both the private and public sector, responsible for brand engagement, creative campaigns and social content.
More recent stories from Naomi Hamlin
Product News
5 Reasons You Don’t Want to Miss Fusion EMEA 2019
Still undecided about attending Fusion this year? Here is a list of just five of the top reasons you really don’t want to miss #SAPConcurFusion in June. SAP Concur Fusion EMEA – 18-19 June, Royal Lancaster LondonJoin our biggest customer event of...
Thought Leadership
We Do More Than Just Expense. How Working Together Allowed apetito UK to...
What do you do when one part of your expense management system is working well giving you the control and visibility you require, but other areas not so much? You look for a new solution of course. With automation and cloud technology becoming...
Thought Leadership
The Duty of Care Evolution: Keeping Your Employees Safe
From global events, to natural disasters, and everyday human error – managing duty of care is a huge responsibility. But are you one of the 77% of businesses that can’t locate business travellers quickly and accurately in an emergency? As an...
Thought Leadership
Fusion EMEA 2019 - A game changing event, connecting our customers and...
Getting the show on the road On the 18-19 June 2019 the Royal Lancaster Hotel in London was transformed into a hive of activity as SAP Concur welcomed customers and prospects from across the EMEA Region to the first Fusion event dedicated to them....
Thought Leadership
How Can You Guarantee Policy Compliance from your Employees?
How many of you can honestly say that you have read your company’s expense policy? Or if you have read it how much of it do you remember? With spending very much in the hands of the employee, this empowerment comes at a cost and unless you expect...
Thought Leadership
Sun, Sea and Expense Management. How SAP Concur is Making Life Easier During...
It’s August, the holiday season in the UK. Think long summer evenings, kids off from school for their 6-week break, possibility of a slightly slower pace of life for a while. But a change in daily routine doesn’t have to impact how things get...
Thought Leadership
An Experience Like No Other. How Concur Audit Can Save You Time and Resource
Ever wondered how long it takes to check an expense claim fully? This was a question put to the delegates who attended our audit event last year. On Thursday 10 October 2019, we invited customers and prospects to join us for a morning of...
Thought Leadership
How Business Travel Managers Turn Sustainability Talk into Action
Business travel is worth $1.6 trillion and produces 1 in 7 jobs throughout the world[1] and the world which we now know is under huge pressure from climate change. We don’t know what the full impact of climate change will be, but what has become...
Thought Leadership
Doing things digitally: How Gloucestershire County Council is implementing...
Being digital is now part of everyday life, the ability to do things on the go and or without having to visit a physical building makes life simpler. So much so that we often take for granted how technology has impacted us making the most mundane...
Thought Leadership
SAP Concur Named In The Top Ten Most Popular Corporate Apps For 2019
Make no mistake apps make life easier, those little squares on your phone or tablet enabling you to be just a click away from internet banking or online shopping. Business apps are no different, allowing the user to access critical software...
Thought Leadership
How Improving Travel, Expense, Invoice Processes for Employees Improves...
There’s something every manager knows. The more engaged an employee is, the more productive they are. And the more productive they are, the better it is for the business. New research from Forrester, commissioned by SAP Concur, shows just how...
Thought Leadership
The Freedom Effect: What Employees Expect in the 21st Century
Recruiting, retaining and nurturing employees has never been more challenging. Businesses are constantly adapting to technological leaps and new ways of working, as well as addressing concerns over personal safety when travelling. A new worker has...
Thought Leadership
SAP Concur solutions Roll Out: Eight Steps to Success
Change is exciting, it’s essential for survival and it sets you apart from your competition. The ways in which SAP Concur solutions can transform your business are evident, but a good change management plan will ensure the benefits are felt as...
Thought Leadership
A Day in the Life of an Auditor
Savvy businesses use a travel and expense management tool to ensure employees follow policy when submitting expense claims or invoices. This is the first line of defense, but it’s not enough - this is where an auditor steps in. Auditing expenses...
Thought Leadership
Maintaining the Employee Experience Even When Working from Home
We know from research that a positive employee experience is good for business. Quite simply, organisations that create exceptional experiences for employees see exceptional results: And in the current situation, maintaining and enhancing the...
Thought Leadership
Navigate Economic Uncertainty Through Visibility and Control of Business Spend
In these uncertain times, businesses are looking at how best to prepare for the coming weeks and months. Although changes are to be expected, your organisation shouldn’t let disruption drive up costs. We believe that, through full visibility and...
Thought Leadership
As Homeworking Becomes the Norm, Is your Expense Policy in Need of an Update?
Office-based staff usually incur expenses when they’re not in the office, whether they’re travelling for business or attending offsite meetings. In recent times, however, up to 100% of your employee’s work might be conducted away from the office,...
Thought Leadership
Five Ways to Ensure Your Invoice Process Works for You
Times of uncertainty create an opportunity to review your financial processes, shift how you do things and to look at what works – and what doesn’t. The secret to riding out a storm is to remain flexible to change and create processes that...
Thought Leadership
Adapting to the New Normal: 4 Things You Need to Navigate Economic Uncertainty
We’ve been living through uncertain times for a while. Now that unpredictability and change is to be expected, your business may benefit from adopting a more flexible approach to managing business spend. It’s one way to stop continued disruption...
Thought Leadership
Best Practices for VAT Reclaim and Cash Flow Management During Economic...
In these difficult and uncertain times, businesses around the globe are looking internally at how to best prepare for the weeks and months ahead of us and what needs to be done to adapt to our current situation. SAP Concur have worked closely with...
Thought Leadership
Hear from the Experts About Navigating Uncertain Times
Managing business means managing change. So when times are uncertain, you have to make sure your business is equipped to navigate the uncertainty. And whether you’re facing unforeseen challenges or unexpected opportunities at the moment, you are...
Thought Leadership
Equipping the Business to Navigate Uncertain Times
How are you using this time? For many, it’s a chance to take a step back and look at a bigger picture. Because a situation like this happens perhaps once in a generation – maybe even less – and we will emerge into a ‘new normal’. It is important...
Thought Leadership
Supporting Employees as They Return to Work
In the coming weeks and months, the lockdown will start to lift and some of us will start returning to our places of work. Yet even as the lockdown eases, it is clear that employees are concerned about the return. 63% of employers say that general...
Thought Leadership
Helping Businesses Be Adaptable and Resilient in Uncertain Times
In a webinar held on 21 May, we discussed how businesses are becoming more adaptable and resilient in order to navigate economic uncertainty. Our panellists were: In a 40 minute session, they covered a wide range of topics. You can read some of...
Thought Leadership
Using Concur Audit to Close the Gaps in Compliance
When organisations first approach us to discuss how Concur Audit could support their compliance objectives, they typically have three key concerns: We looked at how Concur Audit supports organisations in overcoming these concerns in a recent...
Thought Leadership
Why Does My Organisation Need a Travel Policy?
The world that the business traveller circumnavigates is changing in so many different ways. In light of the recent disruption caused by the global pandemic, we’ve seen the emergence and uptake of ever-more sophisticated video-conferencing...
Thought Leadership
How Finance Automation Can Help the Public Sector Solve the Challenge of...
Doing more with less has been the mantra in the public sector for at least a decade but it has perhaps never been more necessary than at the moment. Every organisation is taking a long, hard look at every area of activity to see where economies...
Thought Leadership
Connect The Dots On Your Business Spend Strategy
Are you confident that your business spend management strategy fits together? We put this question, plus many more, to finance leaders from 500 businesses in our recent whitepaper. 86% of them agreed that their travel, expense, and invoice systems...
Thought Leadership
Moving Your T&E Process to the Cloud with SAP Concur Solutions
Moving more processes away from on-premise solutions to the cloud is a good way to keep up with the changes every business faces. It’s something we explored in a recent webinar with one of our partners, Accenture. Sérgio Brito, Lead of the SAP...
Thought Leadership
Bringing Control, Visibility and Peace of Mind to New Ways of Working
As your business adapts to a new normal, your employees need reassurance that your business can support an evolving way of working with flexible, mobile and easy-to-use tools – tools that provide a solution to get them where they need to go...
Thought Leadership
Simplifying Invoice and AP Management with a Remote Workforce
The shift to remote working has opened up a wealth of challenges and opportunities for finance teams when it comes to spend management. Digitalisation and cloud technologies are helping enterprises to simplify their processes and gain visibility...
Industry News
SAP Concur Named A Leader By IDC MarketScape
Don’t wait for the pieces of your business spend management strategy to fall into place. SAP Concur can give you full visibility over business spend by connecting your travel, expense, and invoice processes. That’s just one of the reasons why...
Thought Leadership
Introducing the SAP Concur Conversations Podcast
If you’ve found yourself listening to more podcasts in recent months, you aren’t alone. Industry analyst WARC reports record listening figures for podcasts, with a particular spike in listening during working hours. The growing appeal means now is...
Thought Leadership
Many Hands Make Light Work Our Partner Ecosystem Explained - in a Podcast
As a stand-alone spend management platform, SAP Concur is a powerful tool in the battle to control spend – as part of a huge partner ecosystem, it’s a game-changer. Tune into "The Power of the Partner”, the sixth episode of SAP Concur...
Thought Leadership
Hidden Opportunity Knocks: It’s Time to Re-imagine Your Business
There is no denying that 2020 has been a formidable year for everyone.SAP Concur's Re-Imagine Programme is designed to help resilient enterprises in their recovery, by boosting cost control, employee experience, safety and sustainability. In the...
Thought Leadership
Get cash under control
Managing costs and budgets is always a concern, but in 2020, it’s critical. Because when customer demand is more unpredictable than usual, and the overall economy is unusually uncertain, any relief for your strained budgets can make a world of...
Thought Leadership
There’s good news in business travel: You still have time to improve your...
Business isn’t exactly booming right now, and while the challenges aren’t permanent, they’re certainly persistent. This is not to say, however, that the changes businesses are going through are all bad. The slower pace of business, for example,...
Product News
Making the Most of Your SAP Concur Data
Data is one of the most powerful assets your business has. In one of the podcasts in our SAP Concur Conversations series, Value Engineer Matthew Ditch and Senior Client Sales Executive Daniel Phillips take you through all of the data you can get...
Thought Leadership
Tips and Tricks: The Inside Track on SAP Concur solutions
As far as the SAP Concur team is concerned, our job is to find new ways to make spend management easier for your business. With that in mind, we’ve created a Tips and Tricks eBook with no less than 187 nuggets of advice on getting the most out of...
Thought Leadership
Invoice Management in a Digital Age - No More Paper Pushing
To the uninitiated, processing and paying an invoice appears like a simple task – a step-by-step procedure that requires a bit of organisation and a touch of manual data entry. How hard could that be? In theory, that would be a fairly sound...
Thought Leadership
Navigating the New Normal - Changes You Can Make Now to Set Your Business up...
Throughout the course of 2020, organisations around the world have had to adapt and innovate on a scale never seen before. We are now coming to a stage where there appears to be light at the end of the tunnel, but there is no doubt that the...
Industry News
Does Your Spend Management Solution Feel Like It’s Solving Anything?
You keep a sharp eye on spending, but every now and then you’re bound to blink. Think about it: If you’re missing any amount of expenses or anything on your invoices, you’re not in full control of what’s going out the door. You run the risk of...
Industry News
What Keeps CFOs Up at Night?
“When you encounter a difficult time, like the COVID crisis, it really helps you to see what's important and recalibrate. You learn about some of the areas of your business that, perhaps, needed to be corrected all along, and it affords you the...
Thought Leadership
Digital Tools are a Top Priority for UK Executives
Businesses in the UK – and across the world – are facing an ongoing level of economic and policy uncertainty to survive or thrive in this erratic environment, businesses need tools that enable them to understand their business and enable them to...
Product News
Five Ways Concur Request Simplifies Pre-Purchase Request and Approval
Imagine having insights into future spend commitments across the entire organisation. With this information, you’d be better equipped to maintain healthy cashflow and plan spend more effectively. But the ability to see and control spend before...
Product News
Consultative Intelligence: Helping Your Data Do the Talking
When it comes to huge amounts of business spend data, sometimes you can’t see the wood for the trees. What you need is someone to come in and whack through the foliage, find a path and uncover the stuff that really matters. The stuff that will...
Product News
Streamlining the AP Invoice Process in Enterprise Organisations
Before the unexpected shift to remote and hybrid working in 2020, we commissioned a study by IDC* on the value of Concur Invoice for enterprise customers. Here’s what one accounts payable team member from one of the organisations that took part...
Product News
The Training Available for SAP Concur Solutions
The key to strong ROI on a new solution is to ensure it is successfully embedded in the organisation. And the key to ensuring a solution is successfully embedded is focused user training. It’s something we recognise, which is why SAP Concur...
Thought Leadership
Reviewing Your Audit Rules for 2021
It’s good practice to regularly review your rules and policies to check they are still in line with what’s required. We spoke to our Audit Consultants, to get their top tips for what to look for when reviewing your audit policy. Do You Need to...
Thought Leadership
Learning Lessons from our Best Performing Assets
Throughout the course of the last 12 months, many businesses have learnt a huge amount about their people, their processes and the products they offer. Now is the time to take those lessons and look ahead to how your business can thrive and...
Thought Leadership
International Women’s Day: What Do You Choose to Challenge?
International Women’s Day is upon us again. Every year the spotlight shines on amazing women who have fought back against gender pay gaps, oppressive regimes, inadequate education and power-inequalities – inspirational women like Ngozi...
Thought Leadership
More Than Just Expense: The Bigger Picture
You probably think of SAP Concur as an expense management solution. But ask our customers and they’d tell you a different – much larger – story. Whether you’re already using SAP Concur solutions to manage your travel, expense or invoice (or all...
Thought Leadership
Key Factors in the Return to Business Travel
The first series of the SAP Concur Conversations podcast finished on a high, with a three-part special dedicated to all things global travel. Alistair Kent, SAP Concur Senior PR & Social Media Manager, interviewed Darryl McGarvey, SAP Concur...
Thought Leadership
Destination VAT Reclaim: The Road to Compliance
With business travel spend plummeting in recent times, you might be wondering if VAT reclaim and compliance is still a hot topic. The answer is yes! The complexities of domestic and global VAT reclaim have not gone away and your business can still...
Thought Leadership
A Mental Health Day for SAP People
Tuesday 27 April 2021 is SAP’s Mental Health Day. SAP employees around the globe, including the SAP Concur workforce, have been given the day off to give us chance to unplug. Because research shows the impact of the pandemic on people’s mental...
Thought Leadership
Bring Your Productivity “A” Game with Automated Spend Management
From lost sales to unprecedented boosts in demand, the impact of COVID-19 was as jarring as it was unexpected. Overall, the UK economy, measured by gross domestic product (GDP), shrank by a record 19.8% in the second quarter (April to June) of...
Thought Leadership
Cash to Plastic to Virtual: Which Payment Method is Best?
As COVID-19 has forced many businesses to go cashless or to now offer card payments to their customers, particularly in the hospitality and retail sectors, finance teams across the board are looking for new ways to manage individual and company...
Thought Leadership
2021 World Environment Day Encourages Businesses to Make Sustainable Choices
As some restrictions begin to ease and we learn to live in a very different world, learnings from 2020 are in abundance. At the beginning of last year, it seemed set to be the year of environmental chaos; with wildfires ravaging through millions...
Thought Leadership
Extend Your Knowledge and Get Fresh Insights with Fusion Fridays
This June to August, join us every Friday morning for Fusion Fridays 2021, a webinar series on all things spend management in 2021. Learn how to re-examine expense, travel, AP processes in ways that drive compliance, boost productivity, and help...
Thought Leadership
Control Your Compliance: Go from “Good” to “Great”
From over or underspending on VAT, to finding menial errors within expense reports – ensuring your spend management is in tip top shape is crucial to sailing through the audit process. In the audit world – compliance is key. With SAP Concur...
Thought Leadership
Embracing Technology to Future-Proof Your Business
Whether you’re trying to grow or scale your business, your strategy should highlight changing market forces and your plan on how to react to them. Entering new markets and expanding supplier networks comes with new complexities that can be hard to...
Product News
Base Your Business Spend Forecast on Data Not Folklore
What’s the weather like with you today? It’s important because today, 15 July, is St Swithin’s Day. And according to folklore, the weather today dictates the weather for the next 40 days. So if it rains today, it will rain for the next 40 days....
Product News
Asking the Experts About…Reporting Best Practices
Concur Reporting uses the power of data to give businesses full visibility over spend as well as highlighting trends that can streamline processes and improve compliance. So, how can you make sure you’re getting the most out of your platform? In...
Thought Leadership
Where Are the Opportunities to Improve Financial Controls and Compliance in...
Non-compliant business spend threatens the bottom line and increases regulatory risk. But how do you improve compliance without creating additional work or alienating employees with elaborate processes? Your organisation’s policies are the first...
Product News
Asking the Experts About… Expense Configuration Best Practice
Concur Expense helps you drive value from your expense management processes. But what does best practice look like? And how do you maximise the value it delivers? Our Ask an Expert Webinar: Concur Expense Configuration Best Practice, is here to...
Industry News
Embracing Finance Technologies in the Construction Industry
Over 60% of construction companies say technology spending will increase as a result of Covid-19. They see increased use of technology as a way to streamline operations and therefore reduce costs to help them cope with increasing price pressures...
Thought Leadership
Why Keeping Control of Your Cash Flow is More Important Than Ever – And How...
Business cash flow is always vital. Over 80% of failed small businesses say they collapsed because of cash flow problems. It isn’t just small businesses, either. We’ve also witnessed giants such as Carillion and Greensill Capital fail when the...
Product News
Unlock the Hidden Power of Your Data
The importance of being able to make decisions based on accurate data has been highlighted during the pandemic. Gartner notes that analytic-driven decision making across businesses has increased and there has been a 50% rise on analytic spending...
Thought Leadership
Asking the Experts About…Invoice Best Practices
Businesses are looking for new ways to automate their processes, from gaining greater visibility over spend to improving compliance across the board. That’s where Concur Invoice comes in. Knowing how to utilise the solution so it’s meeting your...
Thought Leadership
Asking the Experts About…Audit Best Practices
Concur Audit enables businesses to enforce policy holistically, which improves compliance while saving time and money. But how can you be sure you’re following best practices? Our Ask an Expert: Audit webinar can help. In a series spread across...
Thought Leadership
How the Community Book Club will inspire the next chapter of your business
This post is the first in an ongoing blog series that explores the positive impacts of reading and joining a peer community. We all love curling up with a book or listening to a podcast when we have some free time. But what you read, listen to...
Product News
Top Tips for Tackling Fraud in Your Organisation
Are you one of the organisations having conversations about how to tackle fraud at the moment? You might be one of the many organisations seeing increased levels of fraud. Oversight, an AI audit and risk management platform, reports a 292%...
Thought Leadership
Community Book Club – the benefits of reading
This post is the second in an ongoing blog series, inspired by the Community Book Club, that explores the positive impacts of reading and joining a peer community. When did you last read a book? The Community Book Club is here to show you the...
Thought Leadership
The Truth About Business Expense Myths
Effective business spend management means keeping up-to-date with all the rules and regulations around tax and VAT. But how many times have you stopped to think about whether a rule you’re following is a genuine rule or one that’s based on a myth?...
Product News
The Simple Life: How Arup Turned Complexity into Control
For any global organisation, complexity is a given – particularly when it comes to business processes, technology and spending policies. Arup, a global design and business consulting firm, employs 16,000 staff in over 90 offices across 35...
Thought Leadership
Three Steps to Getting the Most out of the Shortest Day of the Year
Since June 20, the days have been shorter and shorter and now it feels like we barely see the daylight at all. So, on the 21 December, we will give a warm welcome to the Winter Solstice. The Winter Solstice is the day with the fewest hours of...
Thought Leadership
Financial Transformation: Predictions for 2022
We’ve all lived in uncertain times over the past two years. Markets have fluctuated and CFOs have been constantly endeavouring to make sense of an uncertain outlook. Deloitte’s recent Finance 2025 Revisited report notes that the pandemic has...
Thought Leadership
Brains, Bicycles, and Big Businesses: 9 Surprising Myths
Ever been told that you’ll see better at night if you eat more carrots? Or that cows lie down when they know it’s going to rain? We’ll probably never know how rumours become myths which we believe as facts. For example, Mount Everest isn’t...
Thought Leadership
How Businesses Can Become Sustainable This Big Energy Saving Week
January is tough. The post-Christmas blues set in, the weather reaches its coldest point and arguments over turning up the thermostat are in full swing. This is where the Big Energy Saving Week comes in to help, and with energy prices almost...
Product News
The Value of SAP Concur Solutions
SAP Concur solutions provide your business with a clear view of all employee-driven spend via an integrated spend management platform that unlocks potential cost savings and optimises performance. From start to finish, spending trends and...
Thought Leadership
Adapting to a New Reality: Why Businesses Should Embrace Cashless
The world has been steadily moving towards cashless spending over the past decade. It’s becoming more common to make payments via a debit or a credit card and most people use online banking in some capacity. By late 2016, Western Europe was making...
Thought Leadership
Reading: The Benefits for Your Mental Health
This post is the third in an ongoing blog series, inspired by the Community Book Club, that explores the positive impacts of reading and of joining a peer community. The Community Book Club is here to show you how it benefits every area of your...
Thought Leadership
Let Today’s Actions Transform Your Business Tomorrow with a Best-in-Class...
A recent study by Aberdeen found best-in-class users of digital expense and invoice management technology saw 27% improvement in profitability and 36% improvement in productivity over a two year period. Those not achieving best-in-class saw static...
Thought Leadership
The Power of Now Why Doing Things in the “Now” Will Help You Perform Better...
“Time isn’t precious at all, because it is an illusion. What you perceive as precious is not time but the one point that is out of time: the Now. That is precious indeed. The more you are focused on time—past and future—the more you miss the Now,...
Thought Leadership
Turn Pits into Peaks This Mental Health Awareness Week
Mental Health Awareness week takes place from 9 - 15th May and encourages people in the UK and across the world to focus on achieving good mental health. The Mental Health Foundation created this awareness week 21 years ago and each year has a...