Concur is an SAP Company
Whitepapers (19)
Imagine a world where inputting, submitting, paying and analysing expenses is completely painless - a world that's better for managers, senior executives, finance teams and expense claimants. Want to know how to turn this vision into reality?
In the UK, knowing what taxes need to be applied to or reclaimed on a business expense can get confusing. We bust some myths about what's really claimable on expenses.
The difference between what claimants and claims processors think about expenses.
Use this step-by-step guide to implement a new expense management system for your business.

If paper receipts litter your expense process and you rely on spreadsheets to manage this business critical function, you’re not alone. Many companies in the UK are wising up to the cost and time savings that an automated expense system can bring – but where do you start? This essential guide covers everything you need to know about automating your expenses with handy tips of what to look out for. You’ll discover:

• The hidden costs behind a manual process
• The blueprint of a best practice expense solution
• How mobile apps eliminate the need for paper receipts
• How finance can ensure HMRC compliance
• How to cut the time, effort and costs associated with the expense process

Brochures (2)
2012 Concur T&E Spend Report - A Unique Look at Global Travel and Entertainment Expense Data. Available Exclusively from Concur.
Reduce costs and ensure expense reimbursements meet internal and regulatory policies.

Videos (4)

Understanding how you spend and reconcile your money is how you begin to: take control of your T&E expenses, ensure internal policy and external regulatory compliance, and set your strategy.  Discover how easy it is to reduce your risk as you’re no longer the slave to the administration process, but rather the master of the direction your company will take financially with the Concur Travel and Expense solution.


Hear from our customers on how choosing Concur has helped them to gain efficiency and productivity.


Hear from our customers on how Concur has helped them to gain both visibility and cost control of their T&E process.


Increase compliance and gain a 100 per cent receipt audit


Case Studies (13)
For AEGON, a global financial services company with UK headquarters in Edinburgh, a manual expense claim process had been standard protocol for as long as anyone could remember. UK employees equipped with a corporate card were tasked with filling out a long paper-based expense form and submitting it to the Finance department. But, in this fast-paced industry, handling expenses for 1,000 employees became a long and cumbersome process, with employees spending too much valuable time on expense claims. This led to an evaluation of automated expense systems and the implementation of Concur® Expense
Metsäliitto Group, a multinational forestry and manufacturing organisation, regularly sends 1,500 of its employees across the globe to meet with colleagues and clients. Although the company was using automated expense management systems, the provider and platform differed from region to region. As such, the T&E claim process was often cumbersome, complex and time consuming. In order to simplify the process, Metsäliitto decided to find one solution to run across the entire business.
POhWER selected Concur to replace an existing web-based system and ensure cost-reductions due to time-savings, auditability, compliance, ease of access and ease of use (especially thanks to the mobile app).
When Trumpf Ltd and Trumpf Medical Systems Ltd, UK subsidiaries of Trumpf GmbH & Co. KG; the sheet metal fabrication machinery and industrial lasers world leader, looked to replace their existing manual spread sheet based expense process they found with Concur an automated solution that was easy to implement and quick to get started on, taking just two weeks to go live.
Concur has helped EvoBus (UK) Ltd to improve their systems, deliver value-added work and give them control and compliance. The result is that they have realised significant time-savings and have the confidence to pass an HMRC audit.
Testimonials (5)

The biggest benefit in terms of integrating Concur with the CliqBook would be in terms of productivity. That the employees would be able to indeed have those travel-related needs integrated into Concur, and it would give them big benefits that they don’t need to input their transactions on the itinerary back into Concur again. The biggest benefit which comes out of this global deployment is in terms of the management information reporting. That now we can have those reportings available for the real management, and we can do better analysis of the expenses which are incurred.


BAE Systems is a global company. We have over 100,000 employees across the world. Historically, we had a legacy based system using paper, and people were sort of forward about doing their expenses, filling it out by hand and then posting it to the line manager, who may be sitting in another part of the country, or another country. When we set out on our journey to look at expense systems, we evaluated a number of market leading solution providers, which are European based or which are based in other countries.


Concur is user-friendly, offers huge cost savings, and gave our users control


Our old expense reporting process, it took a lot of time and was sort of horrendous. Us in the back end, pulling them together, aggregating the categories, and trying to make some sense of what we had coming in from the field. And I would often put it off for three months as just an awful experience. I had a couple Hallelujah emails when we decided to switch to Breeze, because they were waiting for something that would make their life easier. And yet Breeze gives you the sophistication you need with the ease for the person in the field.


Popchips is a manufacturer of Pop Potato Snacks.On a monthly basis about 50 employees submit expense reports. Our old expense reporting process was a spreadsheet based process where each employee would have to manually enter each expense line item, attach the receipts, then physically mail it to their approving manager. Which could be in a totally different state. From there they'd then have to mail it to us once it was finally approved for processing. Our employees used to complain about the time it would take to complete their expense report, as well as getting their money back.

Infographic (4)

Concur surveyed members of the Institute of Chartered Accountants in England and Wales (ICAEW) about their use of financial technology. Based on the results, it seems that there are two kinds of finance departments in the UK. Download this info graphic to find out which kind of company you are.


Did you know that employee expenses cost the UK economy an estimated £8.2bn every year.  View this infographic to see how much your current expense process may be costing your business and discover a new way, which could actually be a source of hidden cash, that could improve your balance sheet. 


Find out how T&E automation can reduce bottom line costs - it's easier, quicker and more cost effective than you think. 

The UK's Busiest Expense Day is December 19th. According to Concur, in 2011 UK accountants processed 140% more claims than usual on this day. Learn more about just how many expenses claims are filed on the Busiest Expense Day when you download this infographic.

Solution Sheet (10)
With Premium Implementation, you are assigned a Consulting Manager and project team to manage your implementation. These dedicated resources have at least seven years of experience and have managed hundreds of implementations. Premium Implementation provides dedicated Concur expertise to guide you through all the important decisions to ensure the Concur Premier Travel and Expense service meets your broad, global requirements.
Professional Implementation provides Concur expertise to guide you through all the important decisions to ensure the Travel and Expense service meets your broad, global requirements. You can rely on Concur’s implementation team to get you up and running quickly with a solution that’s configured to your specific policies and requirements.
Concur® Travel & Expense, an integrated travel and expense solution, helps organisations save time and control spend during every step of the business traveller’s journey—before, during, and after the trip. Concur pulls all the pieces of travel and expense management together into one system that’s tailored to your business—from travel procurement and itinerary management to expense reports, payment and reporting.
Concur® Standard Expense Edition allows you to configure the service with a self-paced set-up wizard. You’ll consult with a Concur® Implementation Manager to start the process. The Implementation Manager will provide general recommendations and ensure you’re positioned to meet your milestones. With Concur’s implementation support, you can be up and running in as few as 12 hours
The Concur Trust Platform is founded on two key elements necessary in any business; good security and service management. Leveraging industry best practices, Concur operates a framework of audited processes and controls that help protect client information from unauthorised access and ensure Concur’s online services operate to meet customers’ demand. Concur’s best practice service management processes, high-granularity access control, audit logs, vulnerability management, security scanning and continuous monitoring deliver confidentiality, integrity and availability to clients.
Reports (16)

Expenses can be expensive. And if not handled efficiently, the costs to your business can quickly mount up – employees and the finance team waste time on admin-heavy tasks, inaccurate and exaggerated expenses slip through the net, and if HMRC pay a visit, can you really be confident your expense process is compliant?

In this eBook we explore five top tips that help the finance team cut costs and drive greater control of your employee expenses. You’ll uncover new insights you may not have considered on your journey to a more streamlined and automated expenses process.


If you’re looking for insights on VAT and HMRC compliance best practice when it comes to employee expenses, look no further. This comprehensive eBook lays out everything you need to know to keep the taxman happy.

You’ll discover:

• Exactly what the taxman is looking for 
• Tricky VAT rules to watch out for 
• How to reclaim VAT on fuel 
• The deal with international VAT, and 
• How technology can help with VAT reclaim

Written by a tax expert, this guide captures all the basics and contains handy links to useful sources.

Expense management can be tricky—so choosing a vendor with the right level of expertise is key. This report from Analyst House Quocirca provides a handy checklist on what to consider when choosing a solution to automate expenses as well as what to look for in an expense management vendor.
According to Aberdeen Research, over 9% of the average UK-based company’s overall budget is tied to travel and entertainment (T&E) expenses. A portion of this amount is waste, due primarily to errors, oversights, out-of-policy spending, and ineffective tracking processes. Below is a checklist of steps you need to take in order to control costs, save time, and continually improve your expenses reporting process.
In the years that we’ve been providing expenses management software we’re learned a lot about human nature, and a lot about expenses. For most people expenses fraud isn’t something to worry about – but the reality is that it does take place occasionally. If you are concerned about the risk of expenses fraud, or just want to know more about it, this e-book can help. This e-book is not designed to scare people, but to offer guidance and advice. We’ve shared this e-book to set your mind at rest. Think of it as a helpful document that you can keep on your virtual ‘shelf’ in case you ever need it.