Concur is an SAP Company
Whitepapers (27)
In the UK, knowing what taxes need to be applied to or reclaimed on a business expense can get confusing. We bust some myths about what's really claimable on expenses.
Use this step-by-step guide to implement a new expense management system for your business.
Imagine a world where inputting, submitting, paying and analysing expenses is completely painless - a world that's better for managers, senior executives, finance teams and expense claimants. Want to know how to turn this vision into reality?
The difference between what claimants and claims processors think about expenses.

This Study provides insight into CFOs’ thinking about technology and their preferences in technology investment.  It unveils that BI, analytics and performance management are the CFO’s top area of interest.

Read the report to understand more about the following:

  • Companies are still struggling with analytics
  • Cloud and mobile usage is increasing for many finance-focused applications
  • CFOs are focusing on business applications and business analytics investments
  • CFOs have major influence on technology as many IT decisions are shifting to business areas
Brochures (10)
Learn how one Advisor has had "game-changing" results implementing Concur for both the firm and their clients.
2012 Concur T&E Spend Report - A Unique Look at Global Travel and Entertainment Expense Data. Available Exclusively from Concur.
Travel and Expense Spend Report Infographic.
2012 Concur T&E Spend Report - A Unique Look at Global Travel and Entertainment Expense Data. Available Exclusively from Concur.
Reduce costs and ensure expense reimbursements meet internal and regulatory policies.
Videos (5)

Understanding how you spend and reconcile your money is how you begin to: take control of your T&E expenses, ensure internal policy and external regulatory compliance, and set your strategy.  Discover how easy it is to reduce your risk as you’re no longer the slave to the administration process, but rather the master of the direction your company will take financially with the Concur Travel and Expense solution.


Hear from our customers on how choosing Concur has helped them to gain efficiency and productivity.


Hear from our customers on how Concur has helped them to gain both visibility and cost control of their T&E process.


Increase compliance and gain a 100 per cent receipt audit


We introduced an innovative new feature called locate and alert. The administrator at your workplace will be able to monitor where you are on a map based on your itinerary and your mobile check ins and they may be able to broadcast messages to you giving you advice on what to do, how to find your way to the U.S. embassy and get a new passport and how to get out of dangerous situations. You could be in a troublesome situation for a whole variety of reasons and this is a very practical use of mobile technology.

Case Studies (19)
For AEGON, a global financial services company with UK headquarters in Edinburgh, a manual expense claim process had been standard protocol for as long as anyone could remember. UK employees equipped with a corporate card were tasked with filling out a long paper-based expense form and submitting it to the Finance department. But, in this fast-paced industry, handling expenses for 1,000 employees became a long and cumbersome process, with employees spending too much valuable time on expense claims. This led to an evaluation of automated expense systems and the implementation of Concur® Expense
Metsäliitto Group, a multinational forestry and manufacturing organisation, regularly sends 1,500 of its employees across the globe to meet with colleagues and clients. Although the company was using automated expense management systems, the provider and platform differed from region to region. As such, the T&E claim process was often cumbersome, complex and time consuming. In order to simplify the process, Metsäliitto decided to find one solution to run across the entire business.
Young and Co.’s Brewery, P.L.C. is a public limited company that manages all operations for selling food and drink through its network of pubs. Previously, Young’s employees had to use a spreadsheet-based form to claim expenses. The tedious, manual process – which required the finance team to spend additional time to process, validate and pay employees – was often inaccurate and time consuming. Young’s turned to GlobalExpense (now from Concur) to help them simplify the process and deliver timely information to help them manage costs.
POhWER selected Concur to replace an existing web-based system and ensure cost-reductions due to time-savings, auditability, compliance, ease of access and ease of use (especially thanks to the mobile app).
“We wanted a single, self-serve, online travel booking tool” Martin Lonsdale, Strategy & Performance Manager, Vertex Vertex Data Science Ltd, a global leader in business process outsourcing (BPO) and customer management outsourcing (CMO), were existing users of Concur’s expense solution when they made the decision to deploy Travel with Expense and implement this integrated solution across their global enterprise.
Testimonials (7)

The biggest benefit in terms of integrating Concur with the CliqBook would be in terms of productivity. That the employees would be able to indeed have those travel-related needs integrated into Concur, and it would give them big benefits that they don’t need to input their transactions on the itinerary back into Concur again. The biggest benefit which comes out of this global deployment is in terms of the management information reporting. That now we can have those reportings available for the real management, and we can do better analysis of the expenses which are incurred.


PopChips is a manufacturer of puffed potato snacks. On a monthly basis about 50 employees submit expense reports. But our old expense reporting process was a spreadsheet-based process where each employer would have to manually enter each expense item, attach the receipts them physically mail it to their approving manager, which could be in a totally different state from there. They then have to mail it to us, once it is finally approved for processing. Our employees used to complain about the time it would take to complete their expense report, as well as getting their money back.


Our old expense reporting process, it took a lot of time and was sort of horrendous. Us in the back end, pulling them together, aggregating the categories, and trying to make some sense of what we had coming in from the field. And I would often put it off for three months as just an awful experience. I had a couple Hallelujah emails when we decided to switch to Breeze, because they were waiting for something that would make their life easier.


BAE Systems is a global company. We have over 100,000 employees across the world. Historically, we had a legacy based system using paper, and people were sort of forward about doing their expenses, filling it out by hand and then posting it to the line manager, who may be sitting in another part of the country, or another country. When we set out on our journey to look at expense systems, we evaluated a number of market leading solution providers, which are European based or which are based in other countries.


Concur is user-friendly, offers huge cost savings, and gave our users control

Infographic (14)
Where was the most popular place worldwide for business travelers to dine out, drive in or hang their hat in 2011? Concur looked at half a billion expense line items to find the top T&E trends in business travel last year. Our results reveal where travelers are spending money, where they aren’t, and what the state of the industry is at home and abroad.
How do employee expenses stack up – the Concur Benchmark Report analyses key trends.
Infographic based on results of a December 2012 YouGov survey on UK attitudes on expenses exaggeration.
Infographic: A YouGov survey commissioned by Concur of over 1,000 UK business travellers reveals that over one in three business travellers miss out on the benefits of mobile apps.

Businesses expect greater insight and efficiency from their finance team. But handling supplier invoices can be tricky without the right processes in place. We asked 500 UK finance professionals to share their perspective with us in a survey by Vanson Bourne. What would you wish for? 

Solution Sheet (23)
With Premium Implementation, you are assigned a Consulting Manager and project team to manage your implementation. These dedicated resources have at least seven years of experience and have managed hundreds of implementations. Premium Implementation provides dedicated Concur expertise to guide you through all the important decisions to ensure the Concur Premier Travel and Expense service meets your broad, global requirements.
Professional Implementation provides Concur expertise to guide you through all the important decisions to ensure the Travel and Expense service meets your broad, global requirements. You can rely on Concur’s implementation team to get you up and running quickly with a solution that’s configured to your specific policies and requirements.
Most financial systems fall short when it comes to providing actionable intelligence into an organization’s spending patterns. And many systems supply only raw data and require extensive resources to build and update reports. Concur prepares and updates your data daily. Along with a comprehensive array of standard reports addressing common business challenges, Concur provides powerful insights into all the information you need, when you need it.
Having chosen Concur to automate your corporate travel booking and expense reporting needs, you appreciate the value Concur solutions provide to your organisation. To take full advantage of your Concur solution it is essential to review and tailor your use of the system to your requirements. Supporting your organisation’s unique needs, and ongoing changes, requires resources familiar with your Concur application, and that is where Service Administration can help.

The Concur AP automation solution helps accounts payable staff spend less time managing the transactional supplier invoice management process. With Concur, companies have a single spend management platform for managing travel, expense and invoice processing.

Take advantage of Concur’s Invoice Management and:

  • Review and gain approval of supplier invoices quickly and easily
  • Get a handle on the numbers. All of them
  • Eliminate paper piles and gain predictable cash flow
  • Grow your business without scaling staff
Reports (27)

The report, Virtual Instanity highlights Britain’s shift towards the on-the-go-economy (OTGE). Identified as the intersection between the on-demand and sharing economies, the OTGE encompasses the social and economic changes we’ve seen as a result of the constant wave of rapid advances in technology and connectivity in recent years. The study shows this has resulted in profound social, economic and psychological changes affecting today’s workforce. 


Expenses can be expensive. And if not handled efficiently, the costs to your business can quickly mount up – employees and the finance team waste time on admin-heavy tasks, inaccurate and exaggerated expenses slip through the net, and if HMRC pay a visit, can you really be confident your expense process is compliant?

In this eBook we explore five top tips that help the finance team cut costs and drive greater control of your employee expenses. You’ll uncover new insights you may not have considered on your journey to a more streamlined and automated expenses process.


If you’re looking for insights on VAT and HMRC compliance best practice when it comes to employee expenses, look no further. This comprehensive eBook lays out everything you need to know to keep the taxman happy.

You’ll discover:

• Exactly what the taxman is looking for 
• Tricky VAT rules to watch out for 
• How to reclaim VAT on fuel 
• The deal with international VAT, and 
• How technology can help with VAT reclaim

Written by a tax expert, this guide captures all the basics and contains handy links to useful sources.


Driving Business Value Through Travel and Expense Management Maturity, a new white paper by IDC sponsored by Concur, demonstrates that there’s more to gain from a travel and expense solution than speeding up the process. 

Learn about the value organisations see when they move beyond basic automation: 
- 482 percent average three-year return on investment 
- 49 percent time saving on travel planning 
- 70 percent time saving on expense reports 
- 35 percent increase in employee compliance 


It's more important than ever for AP teams to help organisations streamline key internal processes and access spend data to support strategic decision making. This research paper explores the current state of supplier invoice procedures in the UK and the challenges facing a cross section of businesses.