Travel and Expense
AI-driven solutions: Why SAP Concur is a four-time leader in IDC MarketScape T&E Software 2025
AI-driven SAP Concur travel and expense (T&E) management software is designed to meet the needs of organisations of all sizes, from small firms conserving resources and midmarket businesses seeking stable growth, to large enterprises with complex travel and spend needs pursuing greater visibility and deeper insights. The IDC MarketScape T&E software 2025 assessments reflect SAP Concur’s execution of that mission, recognising it a Leader in four market sectors. Among its findings were that SAP Concur brings three key strengths to the market: an extensive and mature feature set, strong global presence and support, and a robust integration ecosystem.
SAP Concur was the only vendor earning the Leader distinction across all four reports:
- IDC MarketScape for Worldwide AI-Enabled Travel and Expense Applications for Enterprise 2025 Vendor Assessment
- IDC MarketScape for Worldwide AI-Enabled Travel and Expense Applications for Midmarket 2025 Vendor Assessment
- IDC MarketScape for Worldwide AI-Enabled Travel and Expense Applications for Small Business 2025 Vendor Assessment
- IDC MarketScape: Worldwide AI-Enabled Corporate Travel Booking Applications 2025 Vendor Assessment
Why SAP Concur is a leader in AI-based travel and expense management solutions
We’re proud of the IDC MarketScape T&E software 2025 reports' overall conclusion: “Consider SAP Concur if your organisation, whether growing domestically or operating globally, is looking to streamline expense processes, improve compliance, and benefit from a scalable platform that can adapt to increasing complexity over time.”
As the IDC MarketScape reports recognise, T&E needs vary based on business size, so we’ll discuss how IDC analysts break that down along with looking at the key strengths SAP Concur brings to the market.
AI-Enabled T&E: Turn a Hidden Asset Into a Competitive Advantage
Watch it hereLarge enterprises seek scalable, adaptable, AI-based T&E management solutions
Enterprise businesses face sizeable travel and expense management challenges, as great size can bring great complexity. AI-enabled T&E solutions allow organisations to mine the massive amounts of T&E data they generate and confront their business challenges with data-driven solutions. That capability, IDC says, provides:
- A clear view of global and regional spending trends across the business.
- Strong, adaptable, and consistent policy enforcement for reduced compliance risk.
- The ability to spot potential fraud and flag exceptions.
- Insights to identify opportunities for negotiating better vendor rates or consolidating vendors.
- A better employee experience via personalisation, simplified business processes and intelligent self-service tools.
IDC MarketScape for Enterprise T&E 2025
See IDC’s enterprise assessment to understand the vendor landscape, learn ways to navigate a maze of solutions and find out more about why SAP Concur was named a Leader.
Download nowMidmarket businesses need AI-enabled T&E software that helps them grow
As midmarket companies grow, so does their need to rein in costs while managing an increased volume of travel and expense reports. AI-based T&E solutions can deepen insights and efficiency without requiring additional resources. Organisations can:
- Enforce nuanced travel and spend policies
- Automatically analyse and audit expenses instead of requiring finance teams to review them manually.
- More thoroughly detect spending patterns, control costs, and forecast budgets.
- Grow their business while the T&E software scales along with it.
IDC MarketScape for Midmarket T&E 2025
Read the midmarket excerpt to learn how businesses use AI-fuelled T&E software, gain insights into choosing the right platform, and discover why SAP Concur is seen as a Leader.
Get the excerptHow small businesses use AI-enabled T&E software to compete and save
Outmoded technology and labor-intensive processes can hold small businesses back. AI-enabled T&E software can save money, simplify processes, and focus limited resources on doing business instead of doing paperwork. IDC experts observe that such solutions can:
- Recommend the most cost-efficient travel, meaning employees don’t waste time manually hunting for the best rates.
- Simplify expense reports by automatically reading receipts and itemising purchases, eliminating the need for tedious data entry.
- Ease the burden by handling trip disruptions and changes so business travellers don’t have to.
- Supply straightforward, data-driven recommendations that fuel savings, decisions, and competitiveness.
IDC MarketScape for Small Business T&E 2025
Get the IDC MarketScape report to learn small businesses can gain the efficiency and actionable insights to compete on another level and focus their energy on what they do best: business.
Read it nowSolutions that orchestrate smarter corporate travel booking
Organisations with a strategic advantage have shifted away from fragmented tools. Instead, they’ve adopted AI-driven corporate travel applications for a unified, intelligent system that:
- Draws on past travel patterns to suggest options that align with preferences and policy.
- Provides real-time alerts and recommends changes when disruptions occur.
- Connects business travellers with support, supplies location-specific safety alerts, and automatically initiates expense reports.
- Empowers travel managers to enforce policy compliance, perform reporting and manage risks.
IDC MarketScape for Corporate Travel Booking Applications 2025
Learn how with AI, corporate travel applications don’t just book flights and hotels but handle every facet of travel for a cohesive end-to-end journey.
Download excerptThe T&E software strengths that help earn SAP Concur IDC MarketScape recognition
As a Leader across all four IDC MarketScape T&E software 2025 assessments, SAP Concur solutions were recognised for several strengths: extensive and mature features, strong global presence and support, and a robust integration ecosystem. The following section highlights the key features and advantages that contributed to this evaluation.
Proven, time-tested capabilities of SAP Concur T&E solutions
Concur Travel and Concur Expense automate workflows and unify T&E data. A pre-trip approval tool – Concur Request – features an AI-powered Request Assistant to provide cost estimates and accelerate travel planning while ensuring compliance and cost control. ExpenseIt captures and categorises receipts, leveraging AI to intelligently find key details and automatically complete missing information. A mobile-friendly app allows business travellers and managers to work on the go, while specialised solution extensions capture external bookings, detect suspicious activity, and manage value-added tax (VAT) and benefit issues. These are just a few of the top benefits and ROI from Concur Travel & Expense.
Global reach and support: How SAP Concur serves 170+ countries
Covering 170-plus countries, over 30 languages, and multiple currencies, SAP Concur provides organisations with a single T&E software platform that provides a consistent, connected experience across business units and borders. It’s scalable and flexible, adjusts to government regulations and employee preferences, and offers 24/7 live support around the globe – along with advanced options for dedicated expertise and personalised assistance if needed.
Trusted integrations and partner ecosystem in the SAP Concur T&E platform
Integrating travel, expense, and accounts payable solutions improves spending visibility, efficiency, and compliance, as data flows smoothly and processes work together. But what about integrating T&E with the rest of your existing tech stack? Not to worry—SAP Concur readily integrates with ERP, finance, HR, travel management companies, payment providers, and your other systems and vendors. Further tapping into integration, SAP Concur has an ecosystem of 1200+ partners to help seamlessly manage payments, group travel, VAT, sustainability, regulations, duty of care, and other functions.
Conclusion: SAP Concur is an IDC MarketScape T&E Leader
The IDC MarketScape T&E software 2025 reports offer practical advice for selecting travel and expense management software and attaining the benefits of AI-enabled T&E management. SAP Concur’s designation as a T&E Leader for businesses across the four market categories reinforces why more than 92 million users globally and 46,000 businesses of all sizes use SAP Concur solutions to support travel, expense and invoice management. In fact, SAP Concur has handled more than one billion expense transactions in the past year alone. With the industry’s most extensive set of T&E data and a decade of AI experience, our intent is to use intelligent technology and continual innovation to improve business efficiencies, corporate compliance, and employee satisfaction. And, as a result, create a world where travel and expenses practically manage themselves.
Download the excerpts to read IDC MarketScape advice for technology buyers and learn more about why SAP Concur has been named a Leader in AI-enabled T&E and corporate travel booking applications in 2025.
FAQ: IDC MarketScape T&E software 2025
Q: What’s the methodology behind IDC vendor assessments?
A: IDC draws on user and buyer surveys, interviews, detailed vendor questionnaires, and its analysts’ expertise to assess the strategies and capabilities of travel and expense management platforms. Not just any T&E vendor is considered, as companies must meet criteria including AI inclusion, revenue, market reach, integrated user experience, and other factors. IDC analysts give weight to factors including AI strategy, future functionality, globalisation, scalability, and user experience and then designate a vendor as a Leader, Major Player, Contender, or Participant in the market. The assessments give buyers an unbiased appraisal of their options while offering practical tips to guide T&E software purchases.
Q: In which IDC MarketScape 2025 assessments is SAP Concur recognised as a Leader?
A: SAP Concur was named a Leader in IDC MarketScape for Worldwide AI-Enabled Travel and Expense Applications for Enterprise 2025 Vendor Assessment; IDC MarketScape for Worldwide AI-Enabled Travel and Expense Applications for Midmarket 2025 Vendor Assessment; IDC MarketScape for Worldwide AI-Enabled Travel and Expense Applications for Small Business 2025 Vendor Assessment; and IDC MarketScape: Worldwide AI-Enabled Corporate Travel Booking Applications 2025 Vendor Assessment.
Q: Were other T&E vendors named as Leaders in all four IDC MarketScape T&E reports?
A: No, SAP Concur was the only vendor recognised in all four IDC MarketScape reports for travel and expense management software.
Q: What strengths did IDC MarketScape identify in the SAP Concur platform?
A: Our platform was recognised for strengths including an extensive and mature feature set, strong global presence and support, and a robust integration ecosystem.
Q: What will I find in the IDC MarketScape T&E Software 2025 reports?
A: In addition to learning about SAP Concur and other vendors of T&E software and their capabilities and strategies, you can find out how IDC analysts made their assessments and gain valuable tips for choosing solutions that fit your needs.
Q: How can I learn more?
A: Watch this on demand webinar, AI-Enabled T&E: Turn a Hidden Asset Into a Competitive Advantage, where a panel of experts will dig into the MarketScape reports, discuss IDC’s T&E maturity model, and share how businesses harness intelligent T&E to drive growth.
