Service Assistant
Get valuable help with all of your post-deployment needs
Flexible support at your fingertips
Service Assistant offers a simple, flexible support network for all your post deployment needs. Our dedicated team of coaches is here to help optimise your SAP Concur platform, giving you back the time you need to keep your business running smoothly.
Here’s what adding Service Assistant can do for you
Offer help on your schedule
With extended chat hours, a dedicated phone line, and an email channel, you can easily contact a support specialist anytime you need help.
Provide a dedicated team of coaches
Our global team of coaches provides expertise to help you take full advantage of Concur Expense, Concur Invoice, and other SAP Concur services.
Optimise your SAP Concur solutions
Our experts can assist with everything from configuration changes to daily administrative tasks, recommend best practices, and more.
Where to turn if you don’t have Service Assistant
If your company didn’t purchase Service Assistant, internal support is often provided by those who approve expense reports, invoices, or travel. Start with your accounting, payroll, or travel and expense departments. For information about other SAP Concur support options, check out our user support page.
SAP Concur support product suite
Give administrators a direct line to expert support and manage travel and expenses as efficiently as possible.
Learn about Premium Assistant
Get 24/7 support from SAP Concur experts in multiple languages for your specific system configurations and KPI reporting needs.
Learn about User Support Desk
Take your SAP Concur investment further with consultants who understand your business and will grow with your needs.
Learn about Concur Advanced Care
Get elite, personalised guidance to help your business run more efficiently and achieve its goals.
Learn about Concur Select Care