Royal Voluntary Service

Royal Voluntary Service frees up precious resources to focus on experience, service delivery and digital efficiency


Royal Voluntary Service faced the challenge of managing expenses for a large volunteer workforce efficiently. The organisation needed a digital, scalable solution to handle high volumes of reimbursements quickly without excessive manual effort, especially during heightened periods like the COVID-19 pandemic. They chose SAP Concur for its ease of use and integration capabilities. Concur Expense provided rapid, seamless expense processing and compliance management, significantly reducing the administrative load and allowing the organisation to focus more on their core mission of supporting community and healthcare services.

Intelligent Audit serves a dual purpose. It creates capacity to audit more claims, but also frees up our team because they no longer have to run audits manually.

- Ben Long, Programme Manager, Royal Voluntary Service






Stoke-on-Trent, UK


Concur Expense
Intelligent Audit
Concur Expense Pay

Available downloads