Is Content Fragmentation Breaking Managed Travel Programmes?

Speakers

Paul Dear

Regional VP - Supplier Services EMEA
SAP Concur

Paul ensures successful travel supplier partnerships for Concur Travel & Concur TripLink, to give customers maximum choice across our platform. His 30-year career in corporate travel, unrivalled expert network and access to the world’s top leading and emerging supplier brands give him a unique vantage point of the most exciting developments in business travel.
Karolien De Hertogh

Sales Director UK & Ireland
United Airlines

With over 25 years’ aviation industry experience, from airline reservations to customer experience and managing corporate business strategy, and membership in GBTA’s Europe Aviation Committee, Karolien is a force of change inside and outside of United. She works closely with the travel community as United enhances its travel experience for all its customers.
James Cresswell

Global Category Manager – Travel
Rolls-Royce

James is at the helm of the procurement, strategy and service delivery of Rolls-Royce’s T&E programme. He is responsible for a global c.£65M spend covering 25 markets and leads an agile travel team with sub-category strategies and global sourcing, to transform the company’s business travel for the future.
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