How Havas Built a Scalable Global Travel Programme with SAP Concur

Havas modernised global travel, simplified approvals, and regained control, all while keeping the business moving. Read how a decentralised communications leader with 23,000 employees and ~3,000 regular business travellers transformed a fragmented travel ecosystem into a scalable, user-friendly programme with SAP Concur.

• Real scale: Havas manages roughly €40M in annual travel spend across nearly 100 countries and needed a solution that worked globally.
• Complex environment, smooth migration: A phased move in 2025 handled two GDS environments (Sabre and Amadeus), multiple TMCs, and country-specific configurations with minimal disruption.
• Better experience, faster bookings: Users reported a modern interface, improved ergonomics and fewer clicks — speeding bookings for travellers and assistants alike.
• Strong governance without rigid limits: Concur Request and automated mission orders link booking, approvals, and expense reporting to increase visibility and compliance while preserving flexibility for client-facing teams.
• Measurable adoption and operational gains: Concur Expense covers nearly 90% of Havas’s footprint, and adoption of the new Concur Travel experience stabilised quickly with positive feedback from frequent business travellers and administrators.

“The first thing users notice is the look and feel. It’s more modern, more dynamic, and much easier to use. The ergonomics are clearly improved, with fewer clicks when booking, and overall it’s a real step up from the previous version.” Alexandre Perroy, Global Travel Manager, Havas

Read the full case study to see detailed results, migration approach, and practical lessons for building a scalable global travel programme.