Case Study: Campari Group Evolves Its Business Travel Program

How Campari Group transformed global travel and expense management with SAP Concur

Campari Group, one of the world's most innovative spirits companies, replaced inconsistent, paper-based travel and expense processes with a fully integrated SAP Concur solution, bringing consistency, visibility, and control to a global operation.

The challenge

With 4,700 employees across 190+ countries, Campari Group's travel and expense management had become difficult to govern. Processes were largely manual, offline bookings left gaps in data visibility, and there was no consolidated travel partnership to control costs or ensure compliance.

The business needed a single, scalable solution that could support global expansion, accommodate new acquisitions, and give both employees and managers a straightforward experience.

How SAP Concur helped

Campari Group began with Concur Expense in 2017 to digitise and standardise expense management. From 2020, it extended the partnership to include Concur Travel, creating an end-to-end platform for the full travel and expense lifecycle.

Key benefits include:

• Automated expense management that provides a fully digitised, streamlined workflow
• One platform that allows employees to book travel, manage expenses, and handle credit card transactions
• Faster approvals reduce time spent by managers on routine authorisations
• Compliance and audit trail provided by reliable, near real-time data provides full visibility and transparency over spend
• Duty of care - integrated partner tools give travelling employees access to safety resources wherever they are
• Mobile access - employees manage travel and expenses on the go via the SAP Concur mobile app

The approach

Campari Group standardised its global travel policy, partnered with SAP Concur for implementation, and established clear ROI measurement from the outset, a framework the team now recommends to any business taking on a global travel programme.

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See exactly how Campari Group built a scalable, compliant travel and expense programme for a global workforce.