CFO Insights: How to Measure and Maximise AI Returns

It’s hard to tackle a puzzle before you have all the pieces. But that’s the challenge CFOs face when it comes to artificial intelligence (AI). As their organisations race to assess return on investment (ROI) from planned AI experiments and wider rollouts, CEOs are anxious to grab the benefits rapidly while managing risks, They need finance leaders to support them with fast, accurate measurements of value from AI investments.

According to the 2024 SAP Concur CFO Insights survey, 51% of CFOs are investing in AI compared to just 15% in August 2023. But 58% also say they understand very little about AI in finance – just 4% say they have strong knowledge.

There are big questions about how much of this investment will achieve the desired return and where companies are finding genuine value. In this CFO Insights edition, we dive into recent research and insights from finance leaders on the challenges of defining ROI for AI investments and uncover how top-performing organisations are successfully implementing and measuring the impact of AI in their finance operations. Download it today.

Ready for more CFO Insights to improve business resilience? Read our latest CFO Insights Report: Repositioning for Growth to explore how CFOs invest in AI and other technologies to prepare their organisation for growth.