Transforming Expense Management: Motorpoint’s Journey with SAP Concur

Motorpoint transforms expense management with SAP Concur

Motorpoint, the UK's leading independent retailer of nearly new and used cars, was managing expense processes manually across a workforce of over 800 employees. With more than 1,000 company card transactions to reconcile each month, the system could not keep pace with the business.

The challenge: manual processes creating real risk

The finance team relied on spreadsheets and physical receipts posted to head office. Receipts went missing, approval workflows were slow, and month-end reconciliations were a significant drain on time. Compliance and tracking were difficult to maintain.

The solution: SAP Concur Expense, deployed in late 2022

Motorpoint integrated SAP Concur as part of a broader digital transformation. The platform's automation, mobile accessibility, and seamless integration with existing systems allowed the team to move quickly and see the impact immediately.

Benefits Motorpoint gained

• Time savings through automation - tasks that previously took days now take just a couple of hours
• Improved compliance - policy enforcement is built into the approval workflow, strengthening the audit trail
• Real-time visibility - weekly expense monitoring replaced month-end reconciliations, improving financial control
• Reduced lost documentation - real-time receipt capture via mobile replaced physical paperwork
• Better employee experience - an intuitive platform and timely reimbursements improved satisfaction for cardholders
• Cost optimisation - visibility into spending patterns enabled Motorpoint to identify and act on savings

Download the full case study

Find out exactly how Motorpoint streamlined expense management, improved compliance, and freed up its finance team - and why Heather Whitmore, Head of Finance Operations, calls automating expense processes "a no-brainer."