What Customers Really Gain: The Business Value and ROI of Concur Travel and Expense

The Growing Complexity of Travel and Expense Management

Finance and travel teams are under increasing pressure as travel and expense (T&E) programs struggle to keep up with the fluctuating costs, evolving regulations, and growing demands for real-time insight. Basic digital tools may digitise receipts, but they often fall short in terms of consistent policy enforcement, compliance, and actionable insights. To keep pace, organisations need advanced, AI-driven T&E technology built for today’s complexity.

Proven ROI and Business Impact According to IDC

According to IDC research, customers using Concur Travel and Expense realise an average of $3.1 million in annual benefits per organisation, including $1.6 million in cost savings and 406% ROI over three years, driven by:

• One integrated T&E platform to bring together travel booking, expense reporting, and card reconciliation to reduce complexity and standardise data.

• Built-in rules and controls that automate policy enforcement and strengthen T&E compliance to prevent non-compliant spend.

• Intelligent automation that simplifies processing and audits, reducing manual effort

• Mobile-friendly experiences that make it easy to manage travel and expense anytime, anywhere

• Real-time, customisable dashboards that improve visibility and deliver actionable insights into spending and compliance trends

Download the full report to learn how organisations are transforming expense management with Concur Travel and Expense and how your team can achieve similar results.