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We are in the midst of one of the greatest changes the modern world has witnessed. And, for those of us in the travel and hospitality industries, what we are experiencing is especially unprecedented…

Managing costs and budgets is always a concern, but in 2020, it’s critical. Because when customer demand is more unpredictable than usual, and the overall economy is unusually uncertain, any relief…

Small and medium-sized businesses (SMBs) have long known about the value digital technologies can bring. In 2017, a survey showed that over 80% of SMBs worldwide wanted to cut paper out of the way…

Business isn’t exactly booming right now, and while the challenges aren’t permanent, they’re certainly persistent. This is not to say, however, that the changes businesses are going through are all…

It goes without saying that the impact of the COVID-19 pandemic has been absolutely devastating globally, affecting all aspects of our lives. There can be no doubt that one of those areas is our…

Jim Lucier was formerly President of SAP Concur   When I became president of SAP Concur in July 2019, the business travel sector was roaring, generating well over a trillion dollars in annual…

In September, I had the opportunity to welcome thousands of attendees to the first SAP Concur Travel Industry Summit. I said, in part, that I am not the only one who has tried to explain to friends…

From disparate bookings to flight delays, you already had enough to worry about when you traveled—and that was before COVID-19. When you hit the road again, TripIt from Concur has new tools to help…

During a recent Aberdeen webinar, analyst Bryan Ball shared that, “Mobile is back!” and “Return to travel will be robust!” Mobility will be key on the road to recovery as many employees…