Newcrest Mining drives efficiency through its compliance processes and delivers an enhanced user experience with SAP Concur

Newcrest Mining: Streamlining global expense management with SAP Concur

Newcrest Mining is one of the world's largest gold mining companies and the largest gold producer listed on the Australian Securities Exchange. With 6,150 employees across Australia, Papua New Guinea, Canada, and the USA - including a large fly-in-fly-out workforce in remote locations - managing expenses across borders was a significant operational challenge.

The challenge

The previous expense management system relied on slow manual processes with a high number of touchpoints per report. End-of-month reporting required manual journal entries, suppliers were entered manually, and there was no effective audit trail. Managers were approving expense reports without verifying receipts or GST eligibility. The system also lacked integration with Newcrest's SAP ERP environment and offered no mobile capability for field workers.

How SAP Concur works for Newcrest

In 2019, Newcrest implemented SAP Concur Expense Premium globally, integrating it directly with their SAP HR and ERP systems. Key capabilities include:

• ExpenseIt for remote workers - employees photograph receipts in the field and they link automatically to expense items, simplifying expense reporting
• Intelligent Audit - every expense report is audited before manager approval, strengthening compliance and the audit trail
• Automation of daily feeds from approved expenses directly into the general ledger, eliminating manual intervention and boosting productivity
• Invoice processing for travel and Uber for Business, ensuring GST compliance and enabling emissions tracking
• Customisable compliance rules per site, with automated recovery for misused or late corporate card expenses
• Consultative Intelligence for strategic managed reporting and full visibility over the end-to-end expense management process

Download the full case study

See exactly how Newcrest Mining transformed expense management, compliance, and productivity across a global workforce. Download the full case study today.