Adopting SAP Concur solutions has allowed Smith & Nephew to remove manager expense approval while increasing compliance with expense policies. Even with no manager approval, use of SAP Concur AI solutions increased expense review accuracy from 77% to 98%.

To roll out new processes, Smith & Nephew’s travel and expense team worked closely with internal legal, compliance, and communications teams emphasizing the business benefits of SAP Concur Solutions and ensuring strong adoption across the business.