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Financial decision makers (FDMs) understand the negative impact unmotivated employees can have on company performance and the cost of replacing skilled staff. These challenges can hurt a firm’s…

For decades, delivering a great experience at every customer touchpoint was viewed as the path to win customers’ hearts – and a hefty market share. Customer experience (CX) is critical for success,…

When it’s easy for employees to complete tasks they used to put off – such as tracking mileage or approving expense reports – the entire organisation benefits. Watch and see how optimising processes…

In the following customer stories, you’ll see how our customers have extended their Concur Expense solution by deploying SAP® Concur solutions for use in travel and invoice management to save time…

Did you know companies with exceptional employee experience see the following? • 17% higher productivity • 24% lower turnover • 21% more profitability When looking for ways to improve your…

In a world where organisations are looking for every morsel of advantage, improving employee experience can provide impressive results. According to a Gallup 2017 study, employers who focus on…

Every business wants to provide a winning experience for their customers - one that drives sales and growth. But what's often overlooked is the degree to which employee happiness drives the quality…

More than ever before travel managers are looking to incorporate technology that integrates direct bookings with their managed travel program.    46% of travel managers say direct connect…

How do corporate travel managers address sustainability in their travel programs?   56 % mandate or encourage business travellers to fly direct whenever possible. 58 % mandate or encourage…