Resource Centre
For decades, delivering a great experience at every customer touchpoint was viewed as the path to win customers’ hearts – and a hefty market share. Customer experience (CX) is critical for success, bu…
View
Financial decision makers (FDMs) understand the negative impact unmotivated employees can have on company performance and the cost of replacing skilled staff. These challenges can hurt a firm’s bottom…
View
It's no surprise that a productive employee is an engaged employee, and an engaged employee is good for your business. In fact, companies with the most engaged employee enjoy 81% higher customer satis…
View
Working in finance, you’ve probably had a question or two along the way you needed fast answers to. In this eBook, we’ve pulled together the answers to all the most frequently asked questions we hear …
View
A recent survey conducted by SAP Concur in partnership with the Global Business Travel Association (GBTA) has revealed that very little action has been taken when it comes to applying sustainable thin…
View
The Finance Shared Services team wanted to introduce a common platform for travel and expense management. The aim was to create a digital workflow (in the process removing paper waste) and simpli…
View
To win in the marketplace you must first win in the workplace. How do you meet the needs of the 21st century worker?
The fact is, there is a new worker emerging in the world today. A worker with di…
View