Resource Centre
Every business wants to provide a winning experience for their customers - one that drives sales and growth. But what's often overlooked is the degree to which employee happiness drives the quality of…
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In a world where organisations are looking for every morsel of advantage, improving employee experience can provide impressive results. According to a Gallup 2017 study, employers who focus on employe…
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With employees at offices across the country and teams on the road, HORIBA UK generates a lot of expense claims each month. With the company’s paper-based expense system, it was taking two members of …
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Did you know companies with exceptional employee experience see the following?
• 17% higher productivity
• 24% lower turnover
• 21% more profitability
When looking for ways to improve your organisatio…
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In the following customer stories, you’ll see how our customers have extended their Concur Expense solution by deploying SAP® Concur solutions for use in travel and invoice management to save time and…
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When it’s easy for employees to complete tasks they used to put off – such as tracking mileage or approving expense reports – the entire organisation benefits. Watch and see how optimising processes w…
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For decades, delivering a great experience at every customer touchpoint was viewed as the path to win customers’ hearts – and a hefty market share. Customer experience (CX) is critical for success, bu…
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Financial decision makers (FDMs) understand the negative impact unmotivated employees can have on company performance and the cost of replacing skilled staff. These challenges can hurt a firm’s bottom…
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