Lindt & Sprüngli implemented SAP Concur solutions to simplify and automate their processes

Lindt & Sprüngli wanted to improve their travel expense processes and do away with paper-based processes, filling things out by hand and complicated reconciliation rounds.

After implementing Concur Expense, most employees now enter their receipts straight away and submit the settlements immediately. The high level of automation means that the finance department needs to make fewer corrections and ask fewer followup questions.

"What is very good about SAP Concur is that the product can be modified to suit individual needs. We were the first customer to integrate a direct interface to HR. And we also have a relatively complex expense structure, which required additional configuration effort. There wasn't a readymade solution able to meet our specialised requirements."

Ute Wagner
Head of Financials,
Chocoladefabriken Lindt & Sprüngli GmbH


Food Beverage






Concur Expense

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