VTCT is a leading international awarding organisation for beauty, nails, spa therapy, catering and more... Their field staff spend a lot of time travelling for business and incurring expenses, but they were using a paper-based process for expense claims and credit card transactions. This led to a number of issues - large volumes of paperwork, a risk of duplicated claims, and a huge amount of staff time and resources taken up with processing expenses.
Why VTCT Prefers Concur:
"We had historical issues and we needed to find a better way [to do expenses]. I believe Concur is the better way."
-Daniel Underwood, Head of Finance, VTCT