Expense Fraud in the UK Public Sector: The Cultural and Technical Costs

Technical debt hindering Public Sector transformation
From the NHS to citizens’ advice bureaus, organisations are facing unmatched demand for services. Covid-19 backlogs and the current cost of living crisis add further strain to already overstretched resources.
To explore this issue, we spoke to 500 UK public sector decision makers across England, Scotland, Northern Ireland and Wales. Working in a range of departments within the public sector, from the NHS to education, across local and central government, all respondents assumed a high level of seniority, from senior managers below board level to chairs and chief executives.
This research provides insight into:
• The scale of expenses fraud in the UK public sector and the outdated processes which often make it harder to spot
• The impact of fraud on the public sector’s culture and talent retention
• What this means for public sector bodies looking to digitally transform to meet new needs
Download the Public Sector Research report today to discover the impact of fraud on the public sector’s culture and talent retention.