The New World of Local Government Work

COVID-19 and other influencing factors have dramatically changed how local government services are delivered and the way workers want to operate. Digital technologies will likely hold the key to ensuring future delivery of services is efficient – and workers get the working environment they now desire.

A recent study carried out by DODS look at the role digital tools and solutions can play in enabling councils to improve service design and delivery to better meet the needs of their residents and improve productivity. 

Download the research and read the key findings, including:

  • 86% agreed that COVID-19 had accelerated the pace of digital transformation
  • 59% said reduced budgets was the biggest constraining factor for implementation
  • 87% expect flexible working to be implemented over the next two years

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